Talent Success Coordinator (1764803472) - Remote (Colombia)

Talent Success Coordinator — Remote | Full-Time | Aligned to client and contractor operating hours | Competitive monthly compensation ($1,500–$2,000)
A remote-first organization dedicated to supporting high-performing global teams is seeking a driven professional to ensure contractors excel in their roles.

You will guide performance, strengthen alignment with client expectations, and resolve challenges before they escalate. Success requires ownership, strong communication, analytical judgment, and the ability to turn productivity insights into meaningful improvements. You will work closely with contractors and internal partners to maintain high performance and smooth operations across distributed teams.

Core Responsibilities

• Serve as the primary contact for contractors and ensure alignment with expectations and performance standards.
• Monitor productivity using performance tools, identifying trends in output, consistency, and efficiency.
• Evaluate individual and team performance to ensure SLA adherence and quality outcomes.
• Provide structured feedback, coaching, and improvement plans.
• Collaborate with internal teams to anticipate operational needs and translate performance data into actionable insights.

Requirements

 Serves as the primary point of contact for contractors while monitoring daily productivity, workflow efficiency, and overall performance.

 Evaluates individual and team output against SLAs and quality standards, providing structured feedback, coaching, and performance improvement plans.

 Tracks performance trends and productivity data to identify gaps, anticipate future needs, and translate insights into actionable operational strategies.

 Collaborates cross-functionally with recruiting, onboarding, and operations teams to ensure contractor enablement and continuous alignment with business goals.

 Demonstrates strong leadership, communication, stakeholder management, and data-driven decision-making skills in remote, distributed-team environments.

 Brings 3+ years of experience in HR, Talent Operations, Staffing, or Contractor Success, including hands-on use of productivity and performance-monitoring tools.

Benefits

• Competitive global monthly compensation: $1,500–$2,000 USD.
• Fully remote role aligned to operational team hours.