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HightouchHI

Solutions Engineer, EMEA

Hightouch is a Composable Customer Data Platform (CDP) that empowers companies to activate their data warehouse to power personalized marketing and business operations.

Hightouch

Employee count: 51-200

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About Hightouch

Hightouch is the modern AI platform for marketing and growth teams. Our AI agents reimagine marketing workflows, allowing marketers to create content, plan campaigns, and execute strategies with transformational velocity and performance.

Hightouch is a rare company built on the intersection of two fundamental technological shifts: advances in LLMs and agentic AI, and the creation and rapid adoption of cloud data warehouses like Snowflake and Databricks. Building on these tailwinds, we’ve become a leader in AI marketing and partner with industry leaders like Domino’s, Chime, Spotify, Ramp, Whoop, Grammarly, and over 1000 others.

Our team focuses on making a meaningful impact for our customers. We approach challenges with first-principles thinking, move quickly and efficiently, and treat each other with compassion and kindness. We look for team members who are strong communicators, have a growth mindset, and are motivated and persistent in achieving our goals.

About The Role

Have you got a knack for explaining technical concepts? Do you want to work closely with big-name companies to solve some of their toughest problems? We’re looking for a Solutions Engineer who loves teaching people, solving problems, and wants to be a major factor in adding to the list of our biggest customers. You’d be joining a team of talented solutions engineers that love going deep into customer’s problems, finding ways to innovate in the ways customers use data, and making life easier for people. We care deeply about our users and partners, and we judge ourselves on how well we serve them.

We partner with our Account Executives by removing technical and business-related obstacles in front of a sale, advocating for customer interests to relevant internal teams, and creating compelling technical content. We get excited talking to data engineers, product managers, marketers, and also know how to distill technical concepts to our buyers. We’re here to make our customers’ lives easier by providing them with the right solutions for their challenges in customer data strategy and architecture.

Solutions Engingeers at Hightouch frequently work with both technical and non-technical stakeholders to understand their problems and craft creative technical solutions with them. We’re open to candidates with a variety of backgrounds.

What We're Looking For

  • 4+ years sales experience
  • Strong discovery and interpersonal skills
  • Intellectual curiosity, high ambition and humility
  • Experience selling Martech and/or Data Solutions
  • Experience with the following: Cloud Warehouses, Data Engineering, Data Analytics, and Data Modeling, and API's

Bonus If You Have

  • Experience with Customer Data Platforms

We are looking for talented, intellectually curious, and motivated individuals who are interested in tackling the problems above. When evaluating compensation we focus on impact and potential for growth more than years of experience. Additionally, we offer meaningful equity compensation in the form of ISO options, and offer early exercise and a 10 year post-termination exercise window.

About the job

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Job type

Full Time

Experience level

Mid-level

Location requirements

Hiring timezones

EMEA +/- 0 hours

About Hightouch

Learn more about Hightouch and their company culture.

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We're Hightouch, and we're on a mission to make the best customer data technology in the world available to every enterprise. We were founded by engineers who, after years of working with customer data platforms and AI, saw the transformative impact of enabling business and marketing teams to activate customer data. However, they also recognized the limitations of existing rigid tools like legacy Customer Data Platforms. By building a platform that sits on top of an organization's existing data infrastructure, our founders knew that teams could unlock a more performant, flexible, and secure solution to activating customer data at scale — and thus, Hightouch was born.

Our Composable Customer Data Platform (CDP) empowers companies to activate their data warehouse to power personalized marketing and business operations. We enable anyone to deliver personalized customer experiences, optimize performance marketing, and move faster by leveraging data and AI across their organization. With Hightouch, you can use your data warehouse to power business growth. Enterprises use our platform to collect behavioral events, resolve identities into Customer 360 profiles, build audiences, sync data to over 200 destinations like ad platforms and CRMs, and analyze the results of marketing campaigns. We've built a product that can handle the scale of the largest enterprises' most intense customer data use cases. Now, we are dedicated to helping enterprises around the world leverage the most innovative technologies in AI and customer data to grow their business. We believe in a future where marketers can break free from manual work, using AI to achieve 1:1 personalization by simply setting goals and letting AI agents decide the next best action for each individual customer.

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