India onlyOur PeopleWith over 1,500 team members across 15+ countries, we operate in a global, remote-first environment. We are building more than software; we are building a global community rooted in creativity, collaboration, and impact. We take pride in cultivating a culture where innovation thrives, ideas are celebrated, and people come first, no matter where they call home.
Our ImpactAs of mid 2025, our platform powers over 1.5 billion messages, helps generate over 200 million leads, and facilitates over 20 million conversations for the more than 2 million businesses we serve each month. Behind those numbers are real people growing their companies, connecting with customers, and making their mark - and we get to help make that happen.
About the Role:HighLevel is looking for passionate SDET3 for its Full-time remote engineering team in India. You will be responsible for ensuring that the new releases we make for features, enhancements, or new products meet the strict standards of quality & consistency. The buck stops at you and you will have the final say on the correctness, reliability & consistency of our builds.
Responsibilities:
- Own end-to-end quality across UI, APIs, integrations, and backend services
- Be deeply involved in feature kickoffs, design discussions, and architecture reviews, influencing quality early
- Build, maintain, and improve robust automation suites (UI/API) and internal QA tools to boost team efficiency
- Conduct performance, load, and scalability testing for critical features
- Debug complex issues in distributed/cloud-native environments (Docker, Kubernetes, GCP/AWS)
- Ensure high automation coverage for new features while improving legacy coverage
- Monitor post-release feedback from support tickets, user reports, and community discussions, proactively addressing quality gaps
- Collaborate closely with developers, PMs, support, and other stakeholders, ensuring customer-centric testing
- Mentor and guide peers on automation best practices and efficient debugging (without formal management responsibilities).Persist as the final gatekeeper for quality, highlighting risks even under tight deadlines
Requirements
- 5+ years of experience testing web applications or B2B SaaS platforms
- Proven experience leading quality initiatives or mentoring peers, improving team efficiency
- Strong product sense with the ability to influence roadmap decisions
- Expertise in test automation frameworks (Playwright, Cypress, Selenium, etc.) and building scalable suites
- Experience with API testing, performance/load validation, and scalable test design
- Hands-on with CI/CD pipelines and cloud environments
- Ability to debug complex distributed systems
- Deep understanding of architecture, databases, and integrations—beyond just functional testing
- Customer-centric approach—connecting support insights and real user needs to quality strategy
- Excellent communication skills for clear alignment with stakeholders
- Contributions to internal QA tools, shared libraries, or open-source test frameworks
United States
Mexico only
