Analyst, Business Onboarding

ABOUT HEX TRUST

Hex Trust is a fully-licensed and insured digital asset custodian. Led by veteran banking technologists and award-winning financial services experts, Hex Trust has built Hex Safe, a proprietary bank-grade platform that delivers solutions for digital asset protocols, foundations, financial institutions, and the Web3 ecosystem. Hex Trust has offices in Singapore, Hong Kong, Dubai, Italy, and Vietnam.

POSITION SUMMARY

We are seeking an Analyst, Business Onboarding to assist with the company’s growth efforts. As an Analyst, Business Onboarding, you will play a key role in managing the onboarding process for our company’s new and existing business relationships. This position requires a strong understanding of KYC (Know Your Customer) and AML (Anti-Money Laundering) procedures, ensuring all engagements are compliant with global regulations and internal policies. Your expertise will support our strategic initiatives by facilitating compliant, efficient, and effective partnerships.

DUTIES & RESPONSIBILITIES

• Manage the full onboarding workflow with external partners, such as brokers, market makers, banks, and exchanges.
• Collaborate with internal departments such as business, compliance, finance, and operations to synchronize onboarding efforts with broader company policies and business needs.
• Maintain meticulous records of all onboarding documentation, communication with counterparties, and process workflows.
• Cultivate and maintain relationships with external partners and internal stakeholders to ensure smooth onboarding processes.
• Respond to inquiries from counterparties regarding onboarding procedures and requirements.
• Propose and implement improvements to onboarding processes to enhance efficiency and compliance.
• Regularly update management on the progress, challenges, and successes within the onboarding framework.
• Monitor and report on relevant changes in KYC and AML regulations that could impact the company’s onboarding strategies.

Requirements

• Bachelor’s degree in Finance, Business Administration, or a related field.
• At least 2 years of experience in KYC, AML, or a similar role, ideally within the financial services or cryptocurrency industry.
• Good knowledge of regulatory requirements related to KYC and AML.
• Excellent project management, organizational, and interpersonal communication skills.
• Experience in financial services, fintech or cryptocurrency sectors.
• Fluency in English

Benefits

As one of the leading Web3 innovators, Hex Trust offers a front-row seat in the ever-changing blockchain & crypto industry. We genuinely believe that people are our greatest asset, and invest heavily so they’re best prepared to support our mission to unlock ownership in decentralized markets! You will be joining a company that is always committed to creating a supportive & inclusive environment that promotes personal and professional growth furthers your success and drives innovation, collaboration, and passion in the blockchain space.

At Hex Trust, we are proud of our R.A.P.I.D. culture:

• Respect and Inclusion
• Agile
• Passionate
• Indivisible
• Driven by integrity

Join us at Hex Trust and not only can you look forward to working with blockchain professionals to build the decentralized future, but also:

• Flexible Work Arrangements
• Professional Learning and Development Opportunities
• Elevate your work using cutting-edge technology
• Fun & friendly office spaces in Hong Kong, Singapore, Dubai and Vietnam

Hex Trust is an equal-opportunity employer devoted to diversity and inclusion in the workplace. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.