Technical Product Manager

What is the Henry Schein ONE Way? Simply put, we care for each other. We treat each other with respect, kindness, gratitude, and awe. We welcome different viewpoints and encourage creativity. Henry Schein ONE believes that everyone has something amazing and unique to contribute, and we wouldn’t be Global Industry leaders today without all the individual contributions that bring our team together.

Our culture strives to provide a place where passion, individuality, autonomy, purpose and diversity succeeds. We strive to let you Schein because when you Schein so do we!

If you are still not sold on how great it is to be a Team Schein Member, then perhaps you need to hear about our Henry Schein Cares programs, team engagements, lunches, and extra wellness benefits. Or that our leadership encourages you to maintain a healthy work-life balance. There are so many perks too numerous to list. If you are intrigued, apply now, our Talent Acquisition team is excited to meet you!

At Henry Schein One, we’re building the future of connected healthcare – and we’re looking for a Technical Product Manager who thrives at the intersection of product, engineering, and AI-enabled platform innovation.

This role is not about writing tickets. It’s about owning outcomes, shaping technical strategy, and delivering intelligent, scalable systems that meaningfully improve how customers experience our platform. Technical issues directly impact product adoption and erode the trust our customers place in us. In this role, you will define and drive initiatives that improve performance, reliability, and security posture across our Practice Management System Dentrix.

Why This Role Matters

• Improve real dental care outcomes through a more stable and performant platform

• Join a culture built on ownership, speed, and customer obsession

• Partner with highly skilled teams across product, engineering, and design

What You’ll Do:
Technical Strategy & Vision

• Define and maintain a Technical Health strategy for Dentrix, aligned to long-term platform stability and modern security standards

• Establish clear principles and guardrails for managing technical risk and system reliability

Roadmap Ownership

• Own the technical health roadmap, prioritizing initiatives that improve performance, reduce disruption, and enhance customer trust

• Balance short-term reliability needs with long-term platform scalability

Platform Reliability & Optimization

• Drive improvements in performance, uptime, and system resilience across core platform capabilities

• Identify, prioritize, and mitigate technical risks and systemic debt

Cross-Functional Leadership

• Partner closely with engineering teams to leverage existing capabilities and develop new tools that address performance and reliability challenges

• Align stakeholders across engineering, product, and business functions around a shared technical vision

Continuous Improvement

• Define and track success metrics tied to technical debt reduction, system performance, and security posture

• Use data to measure impact and guide prioritization decisions

Product Execution

• Translate complex technical systems into clear, actionable product direction

• Own the product lifecycle end-to-end – from discovery through delivery and continuous optimization

• Drive measurable outcomes across reliability, speed, and customer experience

What Success Looks Like:

• Engineering teams are unblocked and executing with clarity and confidence

• System performance, reliability, and security posture measurably improve over time

• Technical decisions are clearly tied to business and customer impact

• AI-enabled capabilities improve internal productivity and platform intelligence

What You Bring:

• Bachelor’s Degree in a related field preferred

• 4+ years of Technical Product Management experience in on-premise or SaaS environments

• Understanding of system architecture, APIs, and platform engineering concepts

• Experience defining and executing technical health or reliability roadmaps

• Proven ability to work cross-functionally and align stakeholders on complex technical initiatives

• Excellent analytical skills with a focus on process, measurement, and outcomes

• Ability to translate technical complexity into clear executive-level insights

• Excellent communication and influence skills across engineering and leadership teams

• Bias toward ownership, accountability, and outcomes over output

• Ability to bring structure to ambiguity and drive clarity in complex environments

What you get as a Henry Schein One Employee

• A great place to work with fantastic people.

• A career in the healthcare technology industry, with the ability to grow and realize your full potential.

• Competitive compensation.

• Excellent benefits package! Medical, Dental and Vision Coverage, 401K Plan with Company Match, Paid Time Off (PTO), Paid Parental Leave, Short Term Disability, Work Life Assistance Program, Health Savings and Flexible Spending Accounts, Education Benefits, Worldwide Scholarship Program, Volunteer Opportunities, and more.

*Benefits may vary by location or status.

Henry Schein One is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.

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