United States onlyJOB OVERVIEW:
The Inside Sales Representative - Edge Direct is responsible for driving growth within assigned customer accounts by handling inbound sales calls, conducting proactive outbound outreach, and ensuring customers consistently order and expand their purchasing with EdgeEndo. This role focuses on growing revenue through account retention, increasing product diversity, and promoting the use of EdgeEndo’s eCommerce platform for a seamless buying experience. Consultants will act as trusted partners to dental and endodontic practices, leveraging a value-driven approach to demonstrate savings and clinical benefits, while maintaining accurate records in CRM and achieving defined growth targets.
KEY RESPONSIBILITIES (Please include % of time for each responsibility):
Grow ordering levels within assigned accounts to increase purchasing volume and minimize customer churn
Drive adoption of a broader range of EdgeEndo products, increasing purchasing diversity and penetration across the product portfolio
Use a value-driven, savings-based approach to demonstrate the financial and clinical benefits of EdgeEndo products
Promote and assist customers with EdgeEndo’s eCommerce platform to enhance ordering efficiency and digital engagement
Follow up on marketing campaigns and qualified leads to convert opportunities into recurring revenue
Represent EdgeEndo at trade shows, generating leads, conducting demonstrations, and securing new accounts
Maintain detailed and accurate customer records in HubSpot, tracking account performance and growth opportunities
Consistently achieve assigned growth metrics including new account acquisition, retention, product mix expansion, and revenue growth targets
SPECIFIC KNOWLEDGE & SKILLS:
Strong consultative selling skills with the ability to identify customer needs and recommend solutions that drive value
Excellent communication and interpersonal skills, capable of building trust and long-term relationships with dental professionals
Proven ability to manage both inbound inquiries and proactive outbound outreach to achieve revenue targets
Skilled at analyzing customer purchasing behavior to identify opportunities for account growth and product diversification
Comfortable promoting and guiding customers through eCommerce ordering platforms
Highly organized with strong attention to detail for maintaining accurate customer records and tracking account performance
Results-oriented mindset with a focus on exceeding sales quotas and growth metrics
Collaborative team player who thrives in a fast-paced, performance-driven environment
Adaptable and resilient in overcoming objections and navigating competitive sales situations
GENERAL SKILLS & COMPETENCIES:
Very good time management skills and the ability to prioritize work and meet deadlines
Very good attention to detail and accuracy
Customer service oriented and ability to work with complex issues
Ability to plan and arrange activities
Very good interpersonal communication skills
Very good written and verbal communication skills
Ability to maintain confidential and highly sensitive information
Ability to work in a team environment
Ability to multi-task
Establish productive working relationships at multiple levels within the organization
MINIMUM WORK EXPERIENCE:
2+ years of experience in inside sales, account management, or customer-facing roles, ideally in a B2B or healthcare environment
Proven track record of meeting or exceeding sales targets and driving account growth
Experience using CRM platforms such as HubSpot or Salesforce to manage leads and track performance
Familiarity with eCommerce sales processes and digital order management is a plus
Dental or medical device industry experience is advantageous but not required
PREFERRED EDUCATION:
Typically High School education, vocational training and/or on-the-job training. Bachelor’s degree preferred.
TRAVEL / PHYSICAL DEMANDS:
Travel typically less than 10%. Office environment. No special physical demands required.
The posted range for this position is $34,490 to $53,891 which is the expected starting base salary range for an employee who is new to the role to fully proficient in the role. Many factors go into determining employee pay within the posted range including education, prior experience, training, current skills, certifications, location/labor market, internal equity, etc.
This position is eligible for commission not reflected in the posted range.
Other benefits available include: Medical, Dental and Vision Coverage, 401K Plan with Company Match, PTO , Paid Parental Leave, Income Protection, Work Life Assistance Program, Flexible Spending Accounts, Educational Benefits, Worldwide Scholarship Program and Volunteer Opportunities
Henry Schein, Inc. is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.
For more information about career opportunities at Henry Schein, please visit our website at: www.henryschein.com/careers
Fraud Alert
Henry Schein has recently been made aware of multiple scams where unauthorized individuals are using Henry Schein's name and logo to solicit potential job seekers for employment.
Please be advised that Henry Schein's official U.S. website is www.henryschein.com. Any other format is not genuine. Any jobs posted by Henry Schein or its recruiters on the internet may be accessed through Henry Schein's on-line "career opportunities" portal through this official website. Applicants who wish to seek employment with Henry Schein are advised to verify the job posting through this portal.
No money transfers, payments of any kind, or credit card numbers, will EVER be requested from applicants by Henry Schein or any recruiters on its behalf, at any point in the recruitment process.
United Kingdom only
Spain only