About hello.de AG
hello.de is a customer communication and outsourcing partner headquartered in Germany. The company manages multilingual, omnichannel customer service for business clients, handling telephone, email, chat, social media, backoffice, and customer-retention work. Its service portfolio also includes sales support, video identification and electronic signatures, financial consulting, banking and finance operations, UX consulting, business-process optimization, and nearshoring. Artificial intelligence and process automation are used to improve service speed and operational efficiency.
Operating from seven locations in Germany, Bulgaria, and Romania, hello.de serves more than 40 customer projects with a workforce of over 1,000 employees representing 43 nationalities. The company communicates with customers in 13 languages, handles approximately 900,000 customer contacts each month, and offers 24/7/365 availability. Its delivery model combines onshore and nearshore operations, modern offices, customer-focused processes, and GDPR-compliant service delivery.
FAQs
- Who is the CEO of hello.de AG?
- Ole Wegner is the CEO.
- What industries or markets does hello.de AG operate in?
- hello.de AG operates in the following markets: Customer Service, Outsourcing, Call Center, BPO, Omnichannel Communication, AI, Process Automation, Financial Services, Consulting, and Nearshoring.
- How many employees does hello.de AG have?
- hello.de AG has 1001-5000 employees.
- Where does hello.de AG have employees?
- hello.de AG has employees in Germany.
- Is hello.de AG hiring?
- Yes, hello.de AG has 2 open remote jobs.
- Does hello.de AG support remote work or working from home?
- Yes, hello.de AG is a remote-friendly company.
- What employee benefits does hello.de AG offer?
- hello.de AG provides 9 benefits to their employees.
- Does hello.de AG offer a four-day work week?
- No, hello.de AG does not offer a four-day work week.
- Is hello.de AG transparent about salaries?
- Yes, hello.de AG practices salary transparency, often including salary or compensation ranges in their job posts. They provide salary data for 2 roles.
- What is hello.de AG's website?
- hello.de AG's website is hello.de.
Germany
Bulgaria only