Senior Product Designer

About Heidi

Heidi is on a mission to half the time it takes to deliver world-class care. We believe that in 2050 every clinician will practice with AI systems that free them from administrative burden and increase the quality and accessibility of care to patients across the world. Today, we have a suite of tools that modernize the way patients receive and clinicians provide care. Heidi Scribe transcribes consultations to generate clinical notes, documents and next-step actions. These tools are being stitched into a platform that will define a new mode of providing healthcare.

The Role

As a Senior Product Designer, you will be responsible for crafting exceptional user experiences and helping define the product design strategy. You will have a deep understanding of design principles, user research, and how to translate user needs into intuitive and delightful designs. You will have experience building SaaS products in a hyper-growth startup environment. You will also have a firm grasp on design systems, accessibility, and the challenges of designing for complex products. Your superpower is bridging the gap between user needs, business goals, and technical constraints to create innovative and user-centric solutions. You thrive in challenging situations and appreciate the dynamics of a flexible, flat-structured work environment. You are quick to grasp the nuances and complexities of designing AI products for healthcare internationally.

We know that brilliant people can come from unlikely places; if you have a proven track record of creating exceptional user experiences and innovative designs, regardless of industry, we want to meet you.

What you'll do:

• Work both independently and collaboratively with other designers to create beautifully thought out UI with delightful UX that solves user problems and achieves business goals.

• Be great at taking the complexity out of the hands of users, and solving challenging problems in innovative ways.

• Provide thoughtful and constructive feedback on both product and brand work created by other designers in the team

• Conduct user research, usability testing, and gather insights to inform design decisions.

• Seamlessly hand over designs to engineers and complete design QA to ensure pixel perfect implementation

• Collaborate with cross-functional teams, including Engineering, Product, Sales and more, to align on product vision and implementation.

• Create high-fidelity designs and prototypes to communicate design concepts effectively.

• Help improve and maintain Heidi’s design system

• Advocate for user-centric design principles and accessibility best practices throughout the organization.

What we'll look for:

• Strong portfolio demonstrating exceptional product design skills and a user-centric approach.

• Minimum 4 years experience designing complex SaaS products, bonus if you have experience in healthcare or B2B products.

• You must be an expert at Figma, and know your way around other design tools like the adobe suite.

• Detailed knowledge of design systems, design ops, and design governance.

• Excellent communication and collaboration skills, with the ability to articulate design rationale to cross-functional teams.

• Bonus points for knowing your way around product tools like Linear, Notion, Posthog and Intercom.

• Bonus bonus points for knowing your way around basic front end code (html, css, js).

• A passion for staying up-to-date with the latest design trends, methodologies, and technologies.

• A love for amazing software

What do we believe in?

• We create unconventional solutions to difficult problems and we build them fast. We want you to set impossible goals and make them happen, think revolutionizing healthcare but with beautiful design.

• You'll be surrounded by a world-class team of engineers, medicos, and designers to do your best work, inspired by our shared beliefs.

• We will stop at nothing to improve patient care across the world.

• We design delightful and intuitive user interfaces and ship them fast.

• We make decisions in a flat hierarchy that prioritizes the truth over position.

• We provide the resources for people to succeed and give them the freedom to do it.

Why you will flourish with us 🚀?

• Flexible work with a hybrid environment

• Additional paid day off for your birthday and wellness days

• Full gym access in our Melbourne location and Sydney TBC.

• A generous personal development budget of $500 per annum

• Learn from some of the best designers, engineers, and creatives, joining a diverse team

• Become an owner, with shares (equity) in the company, if Heidi wins, we all win

• The rare chance to create a global impact as you immerse yourself in one of Australia's leading healthtech startups

• If you have an impact quickly, the opportunity to fast-track your startup career!

Help us change the face of healthcare around the world!