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Liability Adjuster

HDVI is a technology-first commercial auto insurance provider that uses real-time telematics data to offer dynamically-priced insurance and safety tools for trucking fleets.

HDVI

Employee count: 51-200

United States only

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What we do

High Definition Vehicle Insurance (HDVI): Technology meets Insurance. HDVI brings telematics, software and data together with commercial trucking insurance, taking transportation insurance and fleet risk management to the next level. Our platform arms fleets with an end-to-end solution that empowers them to save money, mitigate risk, and increase operational efficiencies. Our customers are small to midsize truck fleet operators who benefit from dynamic and transparent pricing – automatically reducing their premiums for safer driving. Leveraging a best-in-class partner ecosystem, HDVI combines magnitude and stability with innovation to revolutionize the commercial trucking insurance space.

Why work here

HDVI is building the industry defining commercial auto insurance company for the next 100 years. The $50 billion commercial auto industry hasn’t seen real innovation for decades and is broken in a number of ways, creating a significant opportunity for HDVI. HDVI is co-founded by a former Esurance co-founder, and has a senior management team with experience building innovative insurance and logistics companies from zero to $1B+ enterprises, and deep expertise in trucking insurance. HDVI is well-funded by leading logistics and mobility-focused venture capital firms and strategic investors including Munich Re, Daimler Trucks and Qualcomm. The HDVI Team is values-driven, data-driven, ambitious, and collaboratively minded with a diverse background of experiences and skills in the insurance and logistics industries. We like challenges and building solutions that improve the quality of life for our customers. We offer generous benefits, including employee stock options, health, dental, vision, 401k, flexible work environment, and unlimited PTO.

About the Role

As a Liability Adjuster, you will work closely with HDVI’s Claims and Fleet Services Teams. The ideal candidate will have extensive knowledge of handling all aspects of Commercial Trucking claims inclusive of but not limited to Third Party Bodily Injury, Third Party Auto Property Damage, First Party Auto Property Damage, Cargo, Truckers General Liability and First Party Medical. You will be responsible for influencing and providing claim resolution and tactical guidance to both internal and external customers in order to achieve world class claims outcomes. The Liability Adjuster role is an associate level position with senior level growth potential as the company expands.

What You'll Do

  • Responsible for the handling First and Third Party Property Damage, and Cargo and Third Party Bodily Injury claims stemming from accidents involving tractor-trailers
  • Engage with various internal and external partners to drive resolution on high-severity matters that are identified
  • Be adaptable to various business demands and willing to assist with special claims projects and other duties as assigned
  • Participate in regular claims reviews with both internal and external customers
  • Maintain current knowledge of insurance contracts and industry trends by proactively maintaining required adjuster license(s)
  • Provide technical expertise in response to inquiries from internal and external customers

Preferred Skills

  • College Education
  • Active Adjusters License - strongly preferred
  • Strong analytical, critical thinking, and problem-solving skills
  • Proficiency in Google Suite, Microsoft Office and Adobe Acrobat
  • Experience with self-insured retention (SIR), large deductibles and claims involving Independent Owner Operators (IOO)

Benefits

  • Competitive salary & stock options - we want our success to be yours too
  • Unlimited PTO with 11 paid holidays each year
  • Medical, Dental, Vision, Short/Long Term Disability, Basic Life, and AD&D to support you and your well-being
  • FSA / HSA programs
  • 401(k) retirement plan with company match contribution
  • Inclusive Parental Leave policy that supports all parents
  • Wednesdays are standing meeting-free, allowing you to focus on deep work without distractions
  • Birthday meal reimbursement, because celebrating our employees is part of our company culture
  • A remote-friendly environment with the opportunity to participate in periodic in-person team offsites

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Mid-level

Location requirements

Hiring timezones

United States +/- 0 hours

About HDVI

Learn more about HDVI and their company culture.

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High Definition Vehicle Insurance (HDVI) embarked on its journey in 2018, co-founded by Chuck Wallace, a seasoned entrepreneur with a notable success in co-founding Esurance, and Reid Spitz, who brought valuable experience from his work in insurtech and freight and logistics technology at 8VC. Their shared vision was to address a significant gap in the commercial trucking insurance market. They recognized that traditional insurance models were often slow to adapt to the wealth of data becoming available through modern vehicle technology. The core idea was to leverage telematics, software, and data analytics to create a more dynamic, responsive, and fair insurance product for small and mid-sized trucking fleets. This innovative approach aimed to move beyond static, annual risk assessments and instead offer policies that could reflect a fleet's ongoing safety efforts in near real-time.

From its inception, HDVI set out to be a technology-first company. The founders understood that by harnessing the power of real-time telematics data, they could offer more accurate risk pricing, provide fleets with actionable safety insights, and ultimately reward safer driving practices with potential premium reductions. This was a departure from the industry norm, where fleets often had to wait for annual renewals to see the financial benefits of their safety improvements. HDVI's flagship product, HDVI Shift™, was designed to embody this philosophy, allowing for dynamic premium adjustments based on safety performance. The company's growth has been fueled by significant venture capital investments, enabling it to expand its technological capabilities, increase its market reach across numerous states, and continuously refine its data-driven underwriting and claims processes. This journey reflects a commitment to not just insuring trucks, but to partnering with fleets to enhance safety and operational efficiency, fundamentally changing the relationship between insurer and insured in the commercial auto space.

Employee benefits

Learn about the employee benefits and perks provided at HDVI.

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Paid holidays

HDVI offers paid holidays.

401(K)

HDVI offers a 401(K) plan.

Pet insurance

HDVI offers pet insurance.

Dental insurance

HDVI offers dental insurance.

View HDVI's employee benefits
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HDVI

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HDVI hiring Liability Adjuster • Remote (Work from Home) | Himalayas