Senior Systems Analyst

Minimum 5 years of relavent work experience.

5 to 8 years of work experience

Fixed work shift with on-call readiness, including schedule adjustment for product deployment events.

Desired Skills

• ITIL , Helpdesk experience , Communication skills , Customer relationship
• Business Analysis Planning and Monitoring.
• Requirements Analysis and Design Definition.
• Project Management experience supporting Enterprise Operations.
• Basic Understanding of Windows servers and Azure technologies.
• Knowledge of Change Control/RFC processes
• Work in culturally diverse environments.
• Knowledge of Data Center operations and vendor management.
• Experience working within SLA parameters (documentation, coordination).
• Proficiency in Microsoft Excel and Power BI.
• Strong analytical, and critical thinking skills.
• Excellent written and oral communication skills.
• Proactiveness and ability to work independently with minimal direction.
• Strong grasp of business processes and industry regulations, particularly in Healthcare environments.

Responsibilities

• Handle communication, change processes, documentation, and process improvement for product configuration, installation, upgrades, performance monitoring, security, and continual server improvement.
• Plan deployment of new solutions with cross-team communication.
• Engage in continuous improvement and enhancement planning for Infrastructure services.
• Analyze technical and business needs to recommend solutions through team interactions.
• Build and maintain positive relationships with clients, vendors, consultants, and end-users.
• Stay updated on domain-specific developments and integrate them into enterprise systems.
• Ensure proper documentation and accountability in project management and methodologies. Job Description
• Support coordination of cross-Enterprise, highly available applications on a global network.
• Collaborate with Development Teams for troubleshooting and deployment issue resolution.
• Manage multiple tasks effectively with strong time management and prioritization skills.
• Communicate clearly with both technical and non*technical teams.
• Possess basic knowledge of MSSQL databases, programming concepts, AI, machine learning, and cloud computing.
• Focus on integrating AI/automation, advanced data analytics, and hybrid skills blending business strategy with technology.
• Documenting Change Controls and Monitor change management and product lifecycle.
• Coordination across teams to ensure compliance.hem