Key Account Manager, Embedded Audio

General information

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Description & Requirements

Do you want to work for some of the world’s leading audio brands? Become a part of the HARMAN team and get to work for JBL and Harman/Kardon.

By joining HARMAN, you'll dive headfirst into the exciting world of headphones, portable speakers, party boxes and other audio technologies, and contribute to the success of Harman Lifestyle EMEA business. The consumer audio industry is fast paced, fun and dynamic and we’re looking for someone who is proactive, loves to work with a lot of different stakeholders from all over the globe and has creative ideas.

You will join our Global Embedded Audio department for the EMEA region in the position of:

Key Account Manager – Embedded Audio

About the Role:

As a Key Account Manager for the HARMAN Embedded Audio Sales Team, you will interface with key customers in the region to achieve the business targets and represent the HARMAN Embedded Audio business unit. Your primary focus will be on winning new customer partnerships through effective sales outreach. You will help to ensure high customer satisfaction and retention by supporting the account day-to-day activities.

While supporting the Sales Director on large key accounts, you will have the opportunity to own the business relationship on selected customer accounts. Responsibilities will also include supporting various business development activities to grow the sales funnel.

We are looking for candidates based in either: The Netherlands, France, the UK, Denmark, Germany or Poland.

Your Team:

You will report to the Director of Sales, EMEA - HARMAN Embedded Audio.

What You Will Do:

• Identify and secure strategic business partnerships to expand market reach.
• Understand customer needs using the Harman Embedded Audio (HEA) NTI Platform to create tailored value propositions.
• Analyze key HEA strategic verticals to identify opportunities, key players, and market trends.
• Coordinate with global cross-functional teams, especially in China, for seamless project execution.
• Develop and present business plans and reviews to key customers, ensuring alignment with product and revenue forecasts.
• Advise dealers, distributors, and clients on sales and advertising techniques to boost system content revenue.
• Act as a liaison between customers and HEA functional areas for effective communication and issue resolution.
• Prepare and deliver proposals, product roadmaps, and marketing programs in collaboration with functional and support teams.
• Utilize sales automation platforms for order entry, inventory inquiries, and customer order fulfillment, ensuring technical accuracy.
• Plan and execute key customer business reviews and technology shows, leveraging tools to calculate project financial metrics like profitability.

What You Need to Be Succesful:

• Bachelor’s degree in engineering, business management, marketing, or a related field.
• At least 10 years of experience in B2B sales, business development, or technical sales, with a focus on Consumer Electronics Embedded Audio.
• Proficient in solution selling techniques and methodologies.
• Proven ability to generate new business through cold calling and networking.
• Experience working in global matrix organizations, collaborating across diverse teams and cultures.
• Expertise in developing and selling embedded audio systems, DSP, SaaP/SaaS, finished goods, components, licensing, and services.
• Strong existing relationships within the embedded audio industry.
• Skilled in using sales automation tools and account planning software.
• Experienced in strategic selling, contract negotiation, and closing deals.
• In-depth knowledge of acoustic technologies (speakers and microphones) and embedded audio software.
• Excellent written and verbal communication skills.
• Self-motivated and capable of thriving in fast-paced environments.
• Ability to analyze and interpret technical specifications and customer requirements.

Bonus Points if You Have:

• Master’s Degree in related field.
• Experience in licensing, revenue sharing and creative business models.
• Product Management or Product Planning experience.
• Sales and product strategy knowledge.
• Global Work Experience.
• Proficiency in Salesforce or other major CRM.
• Bilingual (English and another European language or Mandarin).

What Makes You Eligible:

• Be willing to travel up to 50%, domestic and international travel
• This role is eligible to work remotely full-time with occasional trips into the Northridge, CA office location required (this could be on 24-hour notice).

What We Offer:

• HARMAN is offering a unique opportunity for growth and development in the dynamic and exciting world of consumer electronics.
• We provide a flexible work schedule that allows you to work from home.
• At HARMAN, we value diversity and inclusivity, and foster a friendly and supportive global working atmosphere. We believe in investing in our employees through career development opportunities, professional training, and competitive market-based compensation. As part of our commitment to employee well-being, we also offer a commuter travel package, environment allowance, and interesting collective health insurance scheme, pension, and employee discounts on world-class HARMAN/Samsung products (JBL, HARMAN Kardon, AKG, etc.).
• As a HARMAN employee, you will have access to professional development opportunities through HARMAN University's business and leadership academies, internal talent management leadership acceleration programs, and our "Be Brilliant" employee recognition and rewards program.

You Belong Here:

HARMAN is committed to making every employee feel welcomed, valued, and empowered. No matter what role you play, we encourage you to share your ideas, voice your distinct perspective, and bring your whole self with you – all within a support-minded culture that celebrates what makes each of us unique. We also recognize that learning is a lifelong pursuit and want you to flourish. We proudly offer added opportunities for training, development, and continuing education, further empowering you to live the career you want.

About HARMAN: Where Innovation Unleashes Next-Level Technology

Ever since the 1920s, we’ve been amplifying the sense of sound. Today, that legacy endures, with integrated technology platforms that make the world smarter, safer, and more connected.

Across automotive, lifestyle, and digital transformation solutions, we create innovative technologies that turn ordinary moments into extraordinary experiences. Our renowned automotive and lifestyle solutions can be found everywhere, from the music we play in our cars and homes to venues that feature today’s most sought-after performers, while our digital transformation solutions serve humanity by addressing the world’s ever-evolving needs and demands. Marketing our award-winning portfolio under 16 iconic brands, such as JBL, Mark Levinson, and Revel, we set ourselves apart by exceeding the highest engineering and design standards for our customers, our partners and each other.

If you’re ready to innovate and do work that makes a lasting impact, join our talent community today!