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Hadley DesignsHD

Senior Manager of Ecommerce Operations

Hadley Designs is an e-commerce company offering a wide range of customizable invitations, printables, and home decor to help customers celebrate life's joyful moments.

Hadley Designs

Employee count: 11-50

Canada only

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Hadley Designs is a remote-first company that creates screen-free, hands-on learning tools for families. As a Senior Manager of Ecommerce Operations, you will own the performance, accuracy, and clarity of their Shopify store, ensuring a seamless customer experience.

Requirements

  • 2 to 5 years of experience managing Shopify store operations
  • Highly detail-oriented with the ability to catch inconsistencies
  • Strong written communicator with experience in order management, fulfillment, and customer service
  • Hands-on experience with Shopify apps, backend systems, and troubleshooting workflows

Benefits

  • Remote-first environment with flexibility and autonomy
  • Direct access to leadership and meaningful collaboration across teams
  • Opportunities to build systems, implement ideas, and drive real impact
  • Access to training, tools, and continuous learning
  • Free access to products that are changing how children learn

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Location requirements

Hiring timezones

Canada +/- 0 hours

About Hadley Designs

Learn more about Hadley Designs and their company culture.

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Hadley Designs was born from a simple, yet powerful idea: to help people celebrate life's most joyful moments. Co-founders Josh and Becca Hadley recognized that planning special occasions, like weddings, could often be a source of stress and significant expense for couples and families. They saw an opportunity to relieve that burden by providing beautiful, customizable, and affordable invitations and home decor. What started as a passion project, with Becca designing custom wedding invitations for friends and family, quickly blossomed into a thriving e-commerce business. The initial demand for their unique and heartfelt designs was so strong that they were soon booked months in advance, signaling a clear need for a more scalable solution.

Understanding that their customers were looking for ways to add a personal and beautiful touch to their celebrations and homes without the complexity and high cost of traditional options, Hadley Designs pivoted to a more accessible model. They began creating a wide array of instantly downloadable and printable templates. This shift allowed customers to choose from hundreds of designs, personalize them to their specific needs, and print as many copies as they required. This customer-centric approach empowers individuals to celebrate everything from major milestones like weddings and baby showers to the small, everyday moments that make life special. Their product line has since expanded beyond event stationery to include educational posters for children, organizational tools like calendars and planners, and a variety of home decor items. At its core, Hadley Designs is driven by a mission to bring families and friends closer together, fostering the creation of lasting memories and experiences through thoughtfully designed products.

Employee benefits

Learn about the employee benefits and perks provided at Hadley Designs.

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Self-managed paid time off

Self-managed paid time off

Profit sharing

Potential for profit sharing

Training and development opportunities

Training and development opportunities

Flexible Schedules

Flexible work arrangements have included the option to work from home in 100% remote jobs that offered flexible schedules.

View Hadley Designs's employee benefits
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Hadley Designs

Company size

11-50 employees

Founded in

2015

Chief executive officer

Josh Hadley, Becca Hadley

Employees live in

View company profile

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