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Grafana LabsGL

Staff Software Engineer - Observability Knowledge Graph Backend | USA | Remote

Query, visualize, alert on, and understand your data no matter where it’s stored.

Grafana Labs

Employee count: 501-1000

Salary: 175k-210k USD

United States only

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Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo).

We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.

You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.

This is a full-time remote position, and we're seeking candidates in the US or Canada.

The Opportunity

The Grafana Observability (O11y) group builds end-to-end observability solutions that span Application, Infrastructure, Database, Browser and Mobile observability. At the core of this experience is the Grafana Knowledge Graph—the platform that powers true full-stack observability across Grafana Cloud.

The Knowledge Graph is a suite of distributed, multi-tenant microservices that connects signals across the stack and delivers automated Root Cause Insights by actively analyzing Metrics, Traces, and Logs stored in Grafana Cloud. These services process and store data across SQL, graph, and time-series databases and are designed for high availability and scale.

Used by thousands of self-service customers and trusted by some of the world’s largest organizations to monitor mission-critical infrastructure, the Knowledge Graph is a foundational platform at Grafana. As adoption continues to grow, our focus is on continuously improving performance, increasing reliability, and scaling efficiently—without compromising on quality.

At Grafana, we value collective creativity and diverse perspectives. Every team member is encouraged to bring ideas forward and help shape a platform that our users depend on every day.

We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.

You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.

What will you be doing?

  • Work with your team to build and roll out new features, then use the results to iterate and improve.
  • Drive projects from initial ideation all the way to operations once it is in the hands of customers.
  • Take on complex challenges and break them down to achieve short feedback loops: to analyze, design, and build modular solutions, deliver MVPs, gather data and feedback, and then progress iteratively
  • Maintain critical systems, and own their reliability, performance, and availability.
  • Be a part of your team’s on-call rotations and take ownership of the services you’re running.
  • Mentor and support other team members, participate in design discussions, and collaborate with the team
  • Learn new skills by gaining a deeper understanding of our cloud product and our customers and getting to know the codebase.
  • Take an active role in influencing our roadmap and your own career objectives

What Makes You a Great Fit?

  • You are a motivated self starter with a bias towards action.
  • You have strong coding skills and operational experience; you were responsible for operating the software you have built.
  • You have worked on a SaaS platform and dealt with common distributed systems problems (e.g. scalability, multi-tenancy, data isolation, HA, …)
  • You have excellent written and spoken communication skills. You’ll be working with your team mates in a fully remote setup. Good communication skills are a must.
  • You are willing to work across teams. Your work has to be aligned with the needs of other squads and external stakeholders. You make your plans transparent, bring stakeholders on board, and are open to feedback and suggestions.
  • You are pragmatic; you prioritize progress over perfection; you can handle ambiguity.
  • We use Java on the backend and deploy on AWS/Azure/GCP Clouds using Kubernetes. You must have programming experience in Java and experience with Kubernetes and any one of the cloud platforms.
  • You are customer focused. We build everything with our users in mind.

Compensation & Rewards:

In the United States, the Base compensation range for this role is USD 174,986- USD 209,983. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here.

All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.

*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process

*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.

Why You’ll Thrive at Grafana Labs:

  • 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
  • Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment.
  • Transparent Communication – Expect open decision-making and regular company-wide updates.
  • Innovation-Driven – Autonomy and support to ship great work and try new things.
  • Open Source Roots – Built on community-driven values that shape how we work.
  • Empowered Teams – High trust, low ego culture that values outcomes over optics.
  • Career Growth Pathways – Defined opportunities to grow and develop your career.
  • Approachable Leadership – Transparent execs who are involved, visible, and human.
  • Passionate People – Join a team of smart, supportive folks who care deeply about what they do.
  • In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
  • Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable.

Equal Opportunity Employer: We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow.

Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.

For information about how your personal data is used once you’ve applied to a job, check out our privacy policy.

About the job

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Posted on

Job type

Full Time

Experience level

Senior

Salary

Salary: 175k-210k USD

Location requirements

Hiring timezones

United States +/- 0 hours

About Grafana Labs

Learn more about Grafana Labs and their company culture.

View company profile

Query, visualize, alert on, and understand your data no matter where it’s stored. With Grafana you can create, explore, and share all of your data through beautiful, flexible dashboards.

We work in a big tent where everyone is welcome. Come on in.

OK, it’s not an actual big tent, but it is one of our core philosophies.

We know that data has incredible power to solve complex problems, transform business, drive innovation, and ultimately make the world a better place. The unfortunate reality is that the data we need often lives all over the place in disparate systems across geos, platforms, servers, and more. It’s our mission as Grafanistas to unite data, no matter where it lives, and empower our users to analyze, take action, and make smart decisions.

Building a powerful product takes a village — from engineering to customer success to people operations and beyond. What’s your calling?

What we value

Shared values are foundational to culture. They empower us, as both individuals and teams, to have an impact and achieve our mission, because we’re aligned on what’s really important to us. We’ve established these guiding principles to drive independent thinking, thoughtful decision-making, and result-oriented action that stays true to our mission.

Share openly and default to transparency

We share anything and everything we can — some might even call us over-sharers, and we’re OK with that. We want to ensure that Grafanistas have all the context they need to make smart, informed decisions in their daily work.

Respectfully empowered

We encourage our team members to be autonomous — this is essential for a distributed team. Freedom and empowerment are built on respect for one’s commitments and colleagues. We default to action. We value team members who take the initiative to get things done, ask when they need help, and dive into the job with both feet.

OSS is in our DNA

We have a big tent philosophy. We work with competitors and value interoperability. Decisions at Grafana are made with the long-term health of the company in mind. We aren’t distracted by short-term gains. We understand that our commercial success as a company is linked to our users’ success with our software.

We keep our commitments

We care about the say/do ratio, and for all our math friends out there, we like to see a good 1:1 ratio here. We do what we promise for each other, customers, and users, and we are personally accountable for delivering on our commitments. We dislike indecision: An imperfect or controversial decision is better than no decision. Debates are won with data and reason, not job titles.

Seek diverse perspectives

Each and every one of us prioritizes an open and inclusive culture at Grafana Labs, and we strive to bring diverse perspectives to the table to come up with the best ideas. We’re building a company where a diverse mix of talented people want to come, to stay, and to do their best work. We believe this will create the best results: Diversity drives innovation, and that innovation drives our success.

Don’t let perfect get in the way of great

We should all aim to do our best, but if perfection is the goal, we’ll probably never produce anything. Instead, we determine requirements to make something great and work hard to hit them. What can be squeaked out as an MVP at 60%? What actually needs to be done closer to 90%? From there, we iterate. This requires more than talent to succeed; it requires grit and determination. We want to get a great product out to our customers now and continue to iterate on it with fresh ideas and innovation. We’re a startup; we’re far from perfect. Get super comfortable with things not being perfect, while continuing to hold high standards for yourself and the team.

Help each other thrive

Supporting each other, our users, and our customers is a priority and core part of what we do. We pitch in where needed and do what it takes to get things done, even if it isn’t necessarily our job to do so. We win together, as one global team.

Employee benefits

Learn about the employee benefits and perks provided at Grafana Labs.

View benefits

Grafana Shutdown Days

Grafana Labs offers additional shutdown days throughout the year for an extra breather, enhancing work-life balance.

Wellbeing Resource Group

Grafana Labs organizes sessions with fellow team members and external trainers to promote mindfulness and well-being.

Parental & Sick Leave

Grafana Labs provides parental leave and sick leave, supporting team members during important life events and personal health needs.

Tech Choice

Grafana Labs empowers employees to choose their own laptop and accessories required for the job, with a tech refresh every two years.

View Grafana Labs's employee benefits
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