Brazil onlyAs a Managed Services Engineer, responsibilities include ensuring customer network environments are compatible with UCC products, onboarding customer accounts, and serving as the lead technical contact for troubleshooting and integrating products into client environments.
Requirements
- 2–4 years of network support experience (routing/switching) with an understanding of unified communications
- Ability to perform AD, LDAP, and SSO integrations and integrate external solutions compatible with our products
- Experience with automation, Python, REST APIs, and Postman (a plus)
- Strong communication and time-management skills; able to build customer relationships and work effectively in a team
- Flexible availability; commitment to continuous professional development (technical and sales/soft skills)
Benefits
- Comprehensive health benefits
- Life and disability insurance
- Fertility and family-forming support programs
- Generous paid time off
- Paid holidays
- Volunteer time off
- Quarterly self-care days and no meeting days
- Tuition and reading reimbursement programs
- Thrive Global Wellness Program
- Confidential Employee Assistance Program (EAP)
- One to One Wellness Coaching
- Employee programs, including Employee Resource Groups (ERGs), GoTo Gives, and our charitable matching program
United States
India only
Hungary only
Ireland only