People Operations Manager

Nift is disrupting performance marketing, delivering millions of new customers to brands every month. We’re actively looking for a People Operations Manager to join our Finance team.

This will be our first dedicated HR hire, responsible for owning People Operations end-to-end. This is a hands-on, execution-heavy role for someone who has built and run HR programs in a growing company — not someone looking to design strategy decks or manage a large team.

You’ll own the full employee lifecycle across the U.S. (via Rippling PEO) and internationally (initially Australia, Canada, Israel, and the UK via EORs). You will collaborate with, but not have direct responsibility for, Talent Acquisition. This role reports to the Head of Finance and works closely with Finance, Legal, and Talent Acquisition.

Our Mission

Nift’s mission is to reshape how people discover and try new brands by introducing them to new products and services through thoughtful "thank-you" gifts. Our customer-first approach ensures businesses acquire new customers efficiently while making customers feel valued and rewarded.

We are a data-driven, cash-flow-positive company that has experienced 731% growth over the last three years. Now, we’re scaling to become one of the largest sources for new customer acquisition worldwide.

Backed by Spark Capital & Foundry who also invested in Slack, Snap, SeatGeek, Fitbit, Warby Parker, Wayfair and Twitter, we are poised for exponential growth and ready to demonstrate impact on a global scale. Read more about our growth here.

What you will do:

• Own onboarding and offboarding across the U.S. PEO and international EORs; manage role changes, promotions, compensation updates, PIPs, and terminations
• Serve as first-line point of contact for employee questions or issues; support investigations (performance concerns, complaints); partnering with Legal on sensitive employee matters and exits
• Act as day-to-day owner of the U.S. Rippling PEO relationship (benefits, payroll coordination, compliance)
• Manage Rippling EOR internationally (contracts, benefits explanations, local compliance); troubleshoot cross-border issues without unnecessary escalation
• Handle employment verification, documentation, personnel files, and maintain clean records across all jurisdictions; ensure documentation is complete, defensible, audit-ready, and compliant
• Own annual benefits renewal and employee communications
• Maintain compensation bands and benchmarking (Radford, Pave, Carta, etc.); support offer and promotion compensation decisions with data
• Design and run performance review cycles (annual or biannual); build simple, durable HR processes managers can actually use

What you need:

• 5–10+ years of hands-on HR / People Operations experience
• Direct experience managing both U.S. PEO and at least one international EOR
• Deep familiarity with benefits, compensation, and performance cycles
• Experience handling terminations and sensitive employee matters independently
• Strong preference for startup or high-growth company experience (25–150 employees)
• Experience building scalable processes from scratch
• Comfortable partnering closely with Finance and Legal
• You operate with good judgment— simplifying instead of over-engineering, knowing when to escalate (and when not to), and leaving processes cleaner than you found them
• Ownership Mindset: Proactive and self-driven with a strong sense of initiative, consistently taking responsibility, and exceeds expectations

What you get:

• Competitive compensation, comprehensive benefits (401(k) with 4% match, Medical/Dental/Vision), and we offer full-time employees the potential to hold company equity
• Flexible remote work
• Unlimited Responsible PTO
• Great opportunity to join a growing, cash-flow-positive company while having a direct impact on Nift's revenue, growth, scale, and future success