About us
Glowing.io is a SaaS solution that enables hotels and their guests to message each other in whatever mobile messaging platform (ex: SMS, WhatsApp, WeChat, etc.), AND in whatever language each guest prefers.
For hotel guests, Glowing.io enables in-the-moment communication with the hotel wherever, whenever the guests need, in the messaging platform and language each guest is most comfortable. For hotels, they can communicate with their guests in-the-moment to deliver more personalized, distinguishable guest experiences, as well as recover guests BEFORE guests post poor experiences to social media (such as TripAdvisor or Twitter) - Glowing.io funnels all mobile messages into one cloud-based platform.
Although we are targeting the hospitality industry first, our platform is valuable to other service industries where customer communication can be difficult and customer relationship is highly valuable.
For hotel guests, Glowing.io enables in-the-moment communication with the hotel wherever, whenever the guests need, in the messaging platform and language each guest is most comfortable. For hotels, they can communicate with their guests in-the-moment to deliver more personalized, distinguishable guest experiences, as well as recover guests BEFORE guests post poor experiences to social media (such as TripAdvisor or Twitter) - Glowing.io funnels all mobile messages into one cloud-based platform.
Although we are targeting the hospitality industry first, our platform is valuable to other service industries where customer communication can be difficult and customer relationship is highly valuable.
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