Senior Revenue Assurance Analyst

Genesys empowers more than 7,500 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experiences at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time.

We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.

Job Title: Senior Revenue Assurance Analyst

Department & Team: Finance

Reports to: Revenue Manager

Location: Remote

Job Description:

• Part of a team that ensures that all revenue is accounted for in accordance with Genesys policies and accounting guidelines, i.e. ASC 606.
• Review and processing of data to ensure completeness and accuracy of data in the Revenue system (RevPro) and data warehouse (Snowflake).
• Determining and processing appropriate contract updates, revenue adjustments, and other journals in the Revenue System and the data warehouse.
• Revenue account reconciliation to GL and forecast.
• Operating and overseeing revenue data-related internal controls.
• Significant Excel analysis and manipulation of data to support the monthly close process.
• A variety of other processes to ensure the Revenue Accounting team meets its monthly and quarterly objectives.

Other Revenue Data Analyst Tasks:

• Working closely with Revenue Operations, Strategic Finance, Order Management, Collections, Operations, and Sales Personnel to meet business objectives.
• Prepare the analysis necessary to support the month-end close process.
• Support the revenue projects function in the design, testing, and implementation of updates to existing and new systems.
• Prepare ad hoc analysis, as needed.

Other:

• Maintain necessary financial and control records along with supporting documentation related to Revenue for audit and Sarbanes-Oxley purposes.
• Carrying out periodic compliance testing across all lines of business (SSP).
• Participation in ad hoc projects to support business initiatives including assessment of new products, acquisitions, and new internal revenue reporting needs.

Requirements:

• Minimum 7-10 years of General Ledger & Revenue accounting experience.
• Experience in revenue and sales analysis data
• Experience with software clients and/or industry
• Working knowledge of Software Revenue Recognition Accounting - ASC 606 and Familiarity with ASC 985-605 (formerly SOP 97-2), ASU 2009-13 (formerly EITF 08-1) and ASU 2009-14 (formerly EITF 09-3)
• Bachelor’s degree in accounting and finance
• Super-user (Advanced) in Excel (Pivoting, Lookups, etc)
• Strong communication and interpersonal skills
• Highly organized, with great attention to detail
• Confidence and proven record of communicating both orally and written, including the dissemination of technical information.
• Ability to interact effectively with sales and product teams, functional peer groups, and subordinates and to gain cooperation from others, especially those in other departments, as well as with outside auditors and outside legal counsel.
• Ability to work independently and take ownership of multiple concurrent and diversified tasks, while working with deadlines
• Problem solver: The candidate should be a strong, analytical problem solver with a common sense and practical solutions orientation.

Desirable Skills:

• An understanding of the Revenue accounting process.
• Experience using Salesforce, RevPro, NetSuite, and advanced Excel skills.
• Prior experience with a SaaS company

If a Genesys employee referred you, please use the link they sent you to apply.

About Genesys:

Every year, Genesys orchestrates billions of remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service™ our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty. Visit www.genesys.com.

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Genesys is an equal opportunity employer committed to equity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.

Please note that recruiters will never ask for sensitive personal or financial information during the application phase.