Growth Operations Associate

Genesis Orthopedics & Sports Medicine is seeking a highly motivated and detail-oriented Growth Operations Associate to support our expanding operations and drive growth initiatives across our organization. This position is ideal for a dynamic individual who thrives in a fast-paced environment and is passionate about improving processes, supporting business development efforts, and contributing to our mission of providing high-quality orthopedic care to all.

Key Responsibilities:

• Streamline workflows and support cross-departmental coordination to optimize operational efficiency.

• Oversee and maintain internal systems (e.g., CRM platforms) to track leads, referrals, and growth initiatives.

• Assist in the development and documentation of operational processes and best practices.

• Collaborate with leadership to identify opportunities for market expansion and revenue growth.

• Conduct research and analyze data to support strategic planning and decision-making.

• Monitor performance metrics, generate reports, and present findings to the team.

• Partner with the marketing team to create and implement campaigns for new patient acquisition.

• Maintain relationships with referral sources, partners, and stakeholders to support growth objectives.

• Track and analyze the performance of outreach efforts and propose adjustments to improve outcomes.

• Manage growth-related projects from inception to completion, ensuring deadlines and goals are met.

• Communicate project progress, updates, and challenges regularly to relevant stakeholders.

• Schedule and coordinate meetings, events, and follow-ups with key stakeholders.

• Support other growth-related activities and perform ad-hoc administrative tasks as needed.

Requirements

Qualifications and Skills:

• Bachelor's degree in business, Finance, Engineering, or a related field (or equivalent professional experience).

• 2+ years of experience in consulting, investment banking, corporate strategy, business development, or a related role.

• Working knowledge of EPIC systems and CRM platforms (e.g., Salesforce, HubSpot) preferred.

• Strong analytical skills with the ability to interpret data and make data-driven decisions.

• Excellent project management skills, with a proven ability to manage multiple initiatives simultaneously.

• Exceptional communication and interpersonal skills, able to engage effectively with customers, workers, and internal teams.

• Self-motivated, adaptable, and capable of working independently in a fast-paced, startup environment.

• A willingness to roll up your sleeves and tackle tasks big or small with a proactive, solutions-driven approach.

• Preferred: Knowledge of Lean Six Sigma or other process improvement methodologies.

Benefits

Why Choose Genesis?

• Supportive Team – Be part of a compassionate and professional healthcare team that values collaboration.

• Competitive Compensation – Enjoy a strong base salary with opportunities for performance-based bonuses.

• Career Growth – Access pathways for professional development and advancement within our innovative practice.

• Meaningful Impact – Help us revolutionize healthcare by making top-tier orthopedic care accessible to everyone.

Apply today and be part of something truly transformative at Genesis Orthopedics & Sports Medicine.