ServiceNow Developer Principal

Type of Requisition:

Clearance Level Must Currently Possess:

Clearance Level Must Be Able to Obtain:

Public Trust/Other Required:

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Job Qualifications:

Skills:

Certifications:

Experience:

US Citizenship Required:

Job Description:

Transform technology into opportunity as a ServiceNow Developer Principal at GDIT. Shape what’s next for mission-critical government projects while shaping what’s next for your engineering career.

MEANINGFUL WORK AND PERSONAL IMPACT
As a ServiceNow Developer Principal, the work you’ll do at GDIT will be impactful to the mission of our customers. You will play a crucial role via the following:

• Design, configure, and customize ServiceNow applications using JavaScript, Glide API, business rules, client scripts, and Flow Designer to meet specific business needs
• Develop and maintain integrations between ServiceNow and other internal or third-party systems (e.g., ERP systems, other enterprise applications) using REST, SOAP, APIs, and the ServiceNow Integration Hub
• Lead or support the implementation and optimization of core SPM modules, including Demand Management, Project Portfolio Management (PPM), Resource Management, and Financial Planning
• Configure financial aspects within projects and portfolios, such as cost plans, budgets, expense lines, labor costs, and financial baselines to track ROI and control costs
• Implement solutions for optimizing resource allocation, capacity planning, and managing timesheets, working closely with resource and portfolio managers
• Provide technical guidance, perform code reviews, create architectural documentation, and mentor junior developers to ensure adherence to best practices
• Work closely with stakeholders, product owners, and cross-functional teams (IT, PMO, finance) to gather requirements and translate them into technical specifications
• Create and maintain detailed technical and functional documentation and support platform upgrade activities, including testing and reconfiguration.
• Contribute to IT-related technical processes reviews, postmortems, and continual process improvement
• Create estimations on effort required to produce ServiceNow functionality
• Provide technical guidance, perform code reviews, create architectural documentation, and mentor junior developers to ensure adherence to best practices
• Maintain current ServiceNow and industry certifications, while obtaining additional certifications

WHAT YOU’LL NEED TO SUCCEED
Bring your engineering expertise along with a drive for innovation to GDIT. The ServiceNow Developer Principal must have:

● Education: Technical Training, Certification(s) or Degree

● Experience: 5+ years of related experience

● Required Skills:

• Strong proficiency in ServiceNow SPM modules (PPM, Demand, Resource, Financials, Agile Development)
• Experience with other ServiceNow modules like ITSM or ITOM
• Expertise in ServiceNow platform architecture, Flow Designer, and Integration Hub
• Proficiency with integration methods like SOAP, REST, and web services, including creating and consuming them
• Strong scripting skills in JavaScript and GlideScript
• Ability to analyze requirements, troubleshoot issues, and develop effective technical solutions
• Excellent understanding of the Agile software testing process and lifecycle, from smoke test to integration to production deployment
• Ability to identify, understand, document, and create functionality aligning with customer value streams
• Ability to produce level of estimates and basic deployment plans for ServiceNow functionality
• Strong organizational and time management skills while working in a rapid software development environment
• Ability to identify and learn new technologies quickly
• Excellent communication skills for collaborating with both technical and non-technical stakeholders
• Strong analytical, problem-solving, and debugging skills
• Ability to coach, guide, and mentor junior developers

● Certification(s):

• Required: ServiceNow Certified Systems Administrator
• Strongly Preferred: Additional ServiceNow certifications

● Security Clearance Level: Must possess and maintain a Secret or higher clearance

● US Citizenship Required

● Location:

• Remote

GDIT IS YOUR PLACE
At GDIT, the mission is our purpose, and our people are at the center of everything we do.

● Growth: AI-powered career tool that identifies career steps and learning opportunities
● Support: An internal mobility team focused on helping you achieve your career goals
● Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
● Flexibility: Full-flex work week to own your priorities at work and at home
● Community: Award-winning culture of innovation and a military-friendly workplace

OWN YOUR OPPORTUNITY
Explore a career in software development at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your dedication to advancing innovation.

Scheduled Weekly Hours:

Travel Required:

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Total Rewards at GDIT:

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