Senior Manager, Observability and Reliability Platform

Position Summary 

GEICO is seeking an experienced Senior Manager with a passion for building high performance next generation Observability systems based on Open-sourceTechnologies. You will build and manage a team of engineers with a deep focus ondelivering enterprise-wide product to operate in a highly performant and efficient way. You will help drive our insurance business transformation as we redefine experiences for our customers.

Position Description 

​Our Senior Manager is an engineering leader who works with the engineering staff to innovate and build new engineering solutions, improve,and enhance existing distributed solutions as well as leverage engineering solutions to solve critical Observability Engineering problems. A Senior Manager will lead the strategy and execution of a technical roadmap that will increase the velocity of delivering products and unlock new engineering capabilities. The ideal candidate has deep technical expertisein Python/Golang/Java coding, Kubernetes and building multi-cloud Observability Platform solutions from ground-up using open-source technologies.

Position Responsibilities 

​​As a Senior Manager, you will: 

• Have strong technical expertise and leadership, you are able to lead from the trenches and have proven knowledge in the area of Observability

• Be able to drive the build out of multi cloudinfrastructure,lead by example and be a role model to the team of developers and infrastructure engineers

• ​Work with your Director to address project dependencies, negotiate and estimate incremental delivery dates for milestones with the stakeholder community, and deliver projects on time 

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• ​Understand how requirements and design choices may impact systems across multiple areas 

• ​Report on your team’s progress for project and other key metrics, in addition to presenting detailed and implementable ideas for areas to further improve or influence product or project delivery 

• ​Initiate and support performance evaluation of team members 

• ​Cultivate a culture that motivates all levels of performers to higher levels of achievement  

• ​Build and maintain relationships with your team members to support an environment of trust 

• ​​Identify where technical or analytical skill gaps put future team deliverables at risk and craft a plan to remediate, consistently challenge team members to share knowledge and learn new technologies 

• ​​Significantly contribute to the team planning process to include surfacing associate level proposals​ 

• Collaborate with the product teams to understand their pain points around performance, resiliency and formulate strategies to address recurring issues in a sustainable way

• Develop and motivate teams to solve complex problems and be a strong advocate for open-source technologies and solutions

• Be responsible for building and mentoring a new team of Site reliability engineers

• Drive the team towards building solutions towards the long-term goals while ensuring that high priority tech debts are solved in an efficient way

• Be a strong thought leader in Observability, Site Reliability engineering Principles

• Consistently share best practices and improve processes within and across teams

Qualifications 

• Strong expertisewith Python, Golang or Java and RESTful Services, with Focus on building high throughput/High volume distributed systems

• Strong Expert in Unix, Container orchestration (e.g., Kubernetes), container runtimes and optimization

• Experience with Open-source Observability tools such as Prometheus, and LGTM stack will be a big plus

• Strong understanding on Columnar data stores

• Strong understanding of Site Reliability Engineering and DevOps principles

• Strong technical acumen in Cloud Architecture, Performance Benchmarking, and Capacity planning

• Solid foundation in algorithms, data structures, and core computer science concepts

• Experience managing and growing engineers and teams

• In-depth knowledge of CS data structures and algorithms

• Basic UI/UX and prototype design knowledge and experience

• Proven ability to concentrate and demonstrate a capacity for learning technical concepts and adapting to new technologies quickly

• Strong Cloud (AWS, GCP, Azure etc.) platform knowledge

• Proficiency in Project Management and work item management tools such as Azure DevOps and Portfolio

 Experience 

• ​​5-8 years of experience in leadership position

• 5-8 years of leading an Engineering teams

• 8+ years coding experience

• 5+ years of development in a large-scale, distributed systems

3+ years of hands-on work experience supervising personnel in a Kubernetes environment

• 5+ years of experience with one of the public cloud - AWS, GCP, Azure, or another cloud service

• 2+ years' experience with automation

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Education 

• ​​Bachelor's degree or master's degree in information technology or related field, or equivalent experience

Annual Salary

The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as well as market and business considerations.

Benefits:

As an Associate, you’ll enjoy our Total Rewards Program* to help secure your financial future and preserve your health and well-being, including:

• Premier Medical, Dental and Vision Insurance with no waiting period**
• Paid Vacation, Sick and Parental Leave
• 401(k) Plan
• Tuition Reimbursement
• Paid Training and Licensures

*Benefits may be different by location. Benefit eligibility requirements vary and may include length of service.

**Coverage begins on the date of hire. Must enroll in New Hire Benefits within 30 days of the date of hire for coverage to take effect.

The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.