United States onlyJob Description Summary
The Clinical Education Specialist schedules and implements customer training and education for internal and external customers and acts as consultant and technical expert on new and unique features of Company’s ultrasound products, including BK Fusion and other ultrasound product platforms.GE Healthcare is committed to designing imaging devices that guide Surgeons in making critical, life-changing decisions. With our Active imaging platforms, procedure-based transducer portfolio, and software packages created for the end-user, we provide the solution to visualize anatomy and pathology, guide interventions, and navigate inside the human body. Our mission is to change the standard of care in surgical interventions with our real-time visual guidance devices, giving Surgeons the tools needed to immediately make critical decisions.
With our real-time visualization and guidance platform, BK Medical is our new Surgical Visualization and Guidance, empowering surgeons when it matters most: during the procedure.
*All of AZ, NM and Nevada* Must live in Greater PHX area as close to bigger airport
Job Description
Roles and Responsibilities
*All of AZ, NM and Nevada* Must live in Greater PHX area as close to bigger airport
Provides technical and clinical leadership during sales process by demonstrating full range of product features and benefits, including potential uses, product capabilities, and benefits to customers. Provides input on needs of customers in new and existing markets and participates in market development activities.
Develops, coordinates, and delivers product training to customers on applications and equipment use, and monitors customer installations to improve customer satisfaction and maintain customer relationships. Prepares site visit and demo reports and provides regular feedback on customer satisfaction and product needs.
Provides clinical and technical expertise at regional and national customer events. Supports trade shows and professional conferences by performing product demonstrations and promotions as well as customer training at society meetings, customer sponsored programs, and local and national trade shows. Participates in Company-sponsored ultrasound programs including clinical trials, validation programs, research events, and education events.
Mentors field team, providing clinical, technical, and professional guidance. Uses market and product knowledge to assist sales team in developing sales, marketing, and customer service strategies.
Communicates with CES, service, marketing, and sales teams to align applications activities with sales needs and business objectives and ensure customer and business needs are met. Shares best practices. Assimilates new hires into the organization. Submits demo, schedule, and site visit information to management and updates regularly. Submits statistics, reports, and forms, including expenses, in a timely manner.
Assists with system software enhancements, upgrades, and updates as needed.
Extensive travel within assigned geographic region with overnight stays and weekend travel required. Travel to national sales meetings and tradeshows in the United States and Canada expected
Required Qualifications
Bachelor’s degree or equivalent
3+ years of experience in scanning
Registered Diagnostic Medical Sonographer (RDMS) abdomen or Registered Vascular Technologist (RVT) and three or more years of related urology, surgical, point of care, or colorectal ultrasound experience with knowledge of cross-sectional anatomy, ultrasound anatomy, physiology, pathology, and safety aspects of diagnostic ultrasound.
Active professional clinical and technical certifications and registries necessary to scan live patients in a clinical setting.
Must be able to complete and maintain all vendor credentialing requirements for entry into hospital environments as required.
Must be skilled in 2D, 3D, Doppler, and color flow imaging in order to demonstrate clinical scanning proficiencies on products and platforms.
Must be able to lift and move up to 30 pounds and push and pull wheeled ultrasound equipment.
Ability to understand and present complex material and interact with physicians, surgeons, radiologists, sonographers, nurses, and other health professionals.
Independent self-starter with ability to collaborate with and support cross-functional teams, internal and external customers, and global counterparts.
Ability to manage and resolve conflict, communicate issues, and propose solutions as a part of a solution-based sales process.
Ability to identify opportunities for improvement and take actions to improve.
Team orientation with a customer satisfaction mindset.
Ability to multitask and manage multiple priorities.
Improve customer satisfaction through continuing education on optimization of equipment utilization by customer.
Computer proficiency with Microsoft Office Suite products required.
Must complete company annual training modules.
Additional Information
GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.
Relocation Assistance Provided: No
France only
United Kingdom only
