United States onlyJob Description Summary
As a Clinical Applications Specialist for the Ultrasound Digital Solutions team, you will play a critical role in supporting the ViewPoint reporting software throughout the sales process and during project implementation. This position focuses on ViewPoint within General Imaging and Point of Care ultrasound environments.Your responsibilities will span diverse ultrasound segments, requiring adaptability and expertise across specialties. Preferred candidates will have extensive experience in General Imaging ultrasound, with additional familiarity in Point of Care. This is a travel-heavy position, with possible work locations across the United States and Canada. Ideal candidates will be based in the central United States, though strong candidates from other regions of the continental United States will be considered.
Candidates with hands-on experience performing General Imaging and Point of Care ultrasound are highly desirable. The ideal candidate is self-motivated, team-oriented, and experienced with ViewPoint. They are eager to thrive in a culture dedicated to customer engagement and customer ownership. They will demonstrate a strong belief in accountability for our customer’s success, and for seeking opportunities streamline clinical workflows.
GE HealthCare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.
Job Description
Roles and Responsibilities
- Sales support to include remote product demonstrations, direct Sales Specialist assistance, and direct customer assistance
- Use market and product knowledge to assist sales team in developing sales, marketing, and customer service strategies
- Preparation and planning of project training and support; includes consistent participation in project management calls, building relationships with our customer clinical contacts, accurate assessment of proper training needs, clear and well-defined documentation of the agreed upon clinical workflow, the scheduling/delivery of clinical Admin training, and consistent, high-quality cross-functional communication
- Deliver onsite product training to the clinical end users in a manner that ensures customer success
- Develop and deliver consistent and professional remote product training via MS Teams/Zoom; audiences will include both internal and external customers
- Actively participate in new software release testing as required, delivering clearly defined feedback to our engineering/development team
- Assist in developing product training materials/deliverables in conjunction with the ViewPoint Academy
- Communicate with fellow Regional Applications Specialists and Regional Product Sales Specialists to ensure all customer and business needs are met
- Utilize software tools to document activities, deliver status of project tasks, maintain our quality and compliance standards, and to communicate effectively both internally and externally
- Energize team and maintain adherence of defined processes
Required Qualifications
- At least one of the following core experiences: Minimum of 5 years clinical ultrasound experience with either ARDMS, RDCS, or CCI certification, or at least 3 years commercial ultrasound applications experience
- Extensive experience performing ultrasound examinations in a Radiology department or clinic
- The willingness and ability to travel 70-80% of the time, both within your specified geographic region and across the United States and Canada, with overnight stays. Travel for the support of National Sales Meetings and tradeshows will also be expected. To meet both business and customer needs, there will be occasions where Sunday travel is necessary.
- Proven ability to work independently and productively
- Willingness to annually maintain active clinical certification/registries for the performance of diagnostic ultrasound examinations in a live patient setting
- To the extent you are applying for a position that requires you to operate a GE HealthCare owned/leased, privately owned/leased or rental vehicle for company business, you must be willing to submit to a check of your driving record
- The successful applicant must comply with GE HealthCare’s standard background check, including a post-offer drug test. In addition, during employment the employee must comply with all customer access policies, including but not limited to obtaining and/or providing proof of required immunizations, and additional drug tests or background checks (including a federal government background check if assigned to support a contract with the federal government).
Desired Characteristics
- Expert knowledge of the ViewPoint software
- Bachelor's degree preferred
- Experience performing ultrasound in multiple clinical specialties
- Proven success as a patient-focused, team-oriented clinician
- Strong presentation skills (public speaking and lecture experience desired)
- Proven professional business acumen (experience interfacing with both internal team members and external customers as a part of a solution-based sales process)
- Self-motivated, and willing to demonstrate initiative to identify opportunities for improvement and take actions to improve
- Willingness to be flexible and able to adapt to changing work environments
- Clinical experience in large hospital/university settings
- Advanced certification/registries desired
- Experience on current GE Ultrasound products, to include the Logiq, Venue and Voluson, product lines
- Experience using Smartsheet, Salesforce, and Office 365
We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership –always with unyielding integrity.
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.
Additional Information
GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.
Relocation Assistance Provided: No
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