GE HealthCareGH

BMET 1

GE HealthCare is a global medical technology and digital solutions innovator focused on improving patient care through precision healthcare.

GE HealthCare

Employee count: 1001-5000

Salary: 49k-73k USD

United States only

Job Description Summary

Role Summary:

Responds to service calls to evaluate, diagnose, and perform repair and planned maintenance (PM) on customers' basic biomedical equipment. Drives customer satisfaction through service excellence.

GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

Job Description

Responsibilities:

  • Under supervision, evaluate basic customer biomedical equipment issues, implement appropriate repairs, and as assigned, perform PM and safety/environmental inspections.
  • May assist more experienced technicians on basic and more complex repairs/resolution.
  • Effectively communicate and partner with teammates and colleagues.
  • Follow appropriate GE policies, procedures, hospital protocol, and completes necessary documentation.
  • Maintain daily communications with customers as directed, to ensure resolution and proper follow up, leading to strong customer relations and ongoing customer satisfaction.
  • As instructed, implement GE/customer facility contract and supports business goals/objectives.
  • Work as a member of local team to provide efficient service delivery to all accounts within the assigned area.
  • When trained, able to share on-call responsibility.
  • Document all repair actions and submit reports/summaries according to schedule.
  • Ensure proper care of spares, tools, and test equipment, and ensure calibration.
  • Enhance and maintain technical knowledge of current standards, codes, and procedures regarding safe and effective use of medical equipment through formal instruction.
  • Understand and utilize sources of help (i.e., manuals, tech support, Facetime app, online resources) to answer questions when performing PM.
  • Meet Health and Human Services, Environment Health and Safety requirements, and all other applicable regulatory requirements.

Qualifications:

  • Associate's or Bachelor's degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or related field;
  • OR equivalent military education;
  • OR participant in the formal GEHC Biomed/FE Services Internship or Military Externship program;
  • OR High School Diploma/GED and 2+ years of experience servicing electrical, electronics, IT or mechanical equipment.
  • Analytical and communication skills with the ability to communicate technical issues to the customer in an easy to understand manner.
  • The successful applicant must comply with GEHC's standard background check, including a post-offer drug test. In addition, during employment, the employee must comply with all customer access policies, including but not limited to obtaining and/or providing proof of required immunizations, and additional drug tests or background checks (including a federal government background check if assigned to support a contract with the federal government).

Special Physical Requirements:

  • Candidate must be able to lift, carry, push, and pull up to 35 lbs. unassisted and frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit and stand for long periods of time.
  • Candidate must also be able to reach at, above and below shoulder level, flex/extend neck and have good hand and finger dexterity.
  • Specific vision abilities required by this job may include color, close vision, distance vision, peripheral vision and depth perception.

Willingness to be available ""after hours"", or work a rotating On-Call schedule, including weekends, for critical issues and coverage, as necessary. Quality-Specific Goals:

  • Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position.
    Complete all planned Quality and Compliance training within the defined deadlines.
    Identify and report any and all customer quality or compliance concerns immediately to the Quality Organization.
    Ensure all work orders, vendor service reports, time and expense reports, PM activities, purchase orders, and other duties are documented in an accurate and timely manner.
    Ensure all test equipment is tracked and 100% calibrated on time.

    Characteristics : One year of experience"

We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership –always with unyielding integrity.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration, and support.

For U.S. based positions only, the pay range for this position is $48,800.00-$73,200.00 Annual. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location. In addition, this position may also be eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). GE HealthCare offers a competitive benefits package, including not but limited to medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, and tuition reimbursement.

Additional Information

GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.

Relocation Assistance Provided: No

About the job

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Job type

Full Time

Experience level

Entry-level

Salary

Salary: 49k-73k USD

Location requirements

Hiring timezones

United States +/- 0 hours

About GE HealthCare

Learn more about GE HealthCare and their company culture.

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GE HealthCare is a leading global medical technology and digital solutions innovator. We provide a broad portfolio of products, solutions, and services used in the diagnosis, treatment, and monitoring of patients. With a history of over 100 years in healthcare, our cutting-edge technologies enable nurses and clinical staff to deliver better and more effective patient care. At GE HealthCare, our mission is to create a world where healthcare has no limits.

We are dedicated to infusing innovation into the healthcare sector, leveraging advanced analytics and artificial intelligence across our products and services. Our commitment to precision care allows clinicians to make more informed and quicker decisions for their patients. In 2021, we invested roughly $1 billion in R&D and product development, ensuring that our offerings continue to evolve and meet the diverse needs of our global market. Operating on a significant scale, we serve more than one billion patients per year and have installed equipment in over five million locations worldwide. Our cross-functional teams work tirelessly to address pressing healthcare challenges, making it easier to share insights and improve patient outcomes continuously.

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