GCI's NOC Services Monitoring & Automation Engineer will lead the improvement in monitoring and automation for BTS, NOC & TAC by leveraging Assure1 functionality and creating the business requirements for vendors, engineering and Application Technology driving reductions in Mean Time to Detect (MTTD) and Mean Time to Repair (MTTR) by improved automation. Key driver for shift from reactive to proactive.
Requirements
- Lead Improvement Initiatives
- Assessment of Current Processes
- Implementation of Best Practices
- Change Management
- Business Requirements Development
- MTTD & MTTR Reduction
- Leverage Assure1 Functionality
- Collaboration & Communication
- Proactive Monitoring Solutions
- Training & Knowledge Sharing
- Performance Metrics & Reporting
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance
