Senior IT Delivery Lead - 20% onsite in Basel

We are looking for an experienced Delivery Lead to oversee our Project Management as a Service (PMaaS) engagements across key client accounts. This role is central in ensuring consistent, high-quality delivery of PMO and project management services in complex pharma and life science environments.

Key Responsibilities:

• Act as the primary contact for PMaaS delivery across one or more client accounts.
• Ensure delivery excellence of project managers and PMO resources by providing guidance, coaching, and quality assurance.
• Improve overall delivery performance and maturity of the PMO setup within assigned client projects.
• Lead regular delivery reviews with internal stakeholders and client-side counterparts.
• Proactively address delivery risks, resource gaps, or misalignments.
• Align PMaaS service delivery to evolving client expectations, SOWs, and Fusion best practices.
• Support development of training plans, playbooks, and continuous improvement initiatives.
• Ensure compliance with regulated environments and relevant documentation (GxP, CSV, etc.).

Additional Information

• This is a full-time remote position with approximately 20% travel required, depending on client needs.
• Opportunity to shape and scale PMaaS delivery structures in a high-impact, growth-oriented environment.

Qualifications

• 8+ years of experience in project and program delivery in consulting or life sciences industries.
• Strong leadership experience in managing teams of project managers and PMO professionals.
• Proven track record in leading multi-project environments, preferably within pharma.
• Familiarity with service models and SOW-driven delivery frameworks.
• Strong understanding of project management methodologies (Agile, Waterfall, Hybrid).
• PMP, PRINCE2, or equivalent certification preferred.
• Fluent in English; German is a plus.

At Fusion, we aspire to be one of the world's leading life sciences consulting firms, setting industry benchmarks with innovative and pioneering solutions.

At Fusion, we unite entrepreneurial minds from around the globe to develop and implement game-changing solutions that build lasting relationships with our clients.

Hiring Philosophy: We value employees who push boundaries through innovation, navigating diverse client needs in ever-evolving environments, with a commitment to continuous learning both for themselves and their colleagues.

Growth & Development: Go beyond, grow beyond, and maximize impact. Each employee shapes their own journey, and our mission is to ignite the spark of greatness while pushing the boundaries of what you are capable of. We cultivate an environment where every individual can thrive and flourish through meaningful connections, extended learning, motivation, and support to experiment with new and innovative approaches, including taking risks.

Feedback Culture: We emphasize and promote continuous, real-time feedback across all levels. We see feedback as providing individuals with the information and tools they need to develop their strengths and overcome challenges. Feedback is a gift, and inspiring individuals is our competitive advantage!

Shape you own journey - How far will you take yourself?

Swiss Delivery Excellence: Transforming Life Science Consulting Worldwide.

Fusion Consulting is a globally leading Business and IT boutique consultancy specialized in the Life Sciences industry, partnering with leading companies in pharma, healthcare, and animal health.

With over 450 employees and 25 offices worldwide, our mission is to revolutionize our clients' business transformation challenges and set new industry standards through innovative solutions.

Focused on S4HANA, Data & Cloud, and innovative technologies, Fusion Consulting brings unparalleled expertise and commitment to excellence to every project we undertake.

Grounded in our commitment to fast and intelligent decision-making, our client-first and open-hearted approach defines our ethos. With unwavering support and an entrepreneurial spirit, our global teamwork transcends boundaries and turns shared visions into reality.