United States onlyFountain is the market leader in high volume hiring with solutions that enable customers to get ahead of their hiring goals. Fountain’s all-in-one software allows companies to find and hire the right candidates faster. Our automated and customizable platform provides a seamless applicant experience while ensuring organizations have pipelines full of hourly talent who are ready to work.
Hundreds of customers, including Stitch Fix, GoPuff, Fetch, and sweetgreen, use Fountain to hire over 3 million workers annually in more than 75 countries.
In 2022, we closed $185M in our Series C, led by Softbank and B Capital, which 4.5Xed our valuation. Join our growing team of collaborative, compassionate, and unconventional Fountaineers as we empower our customers to exceed their hiring goals and open opportunities for the hourly workforce.
About the team
As a Staff Product Manager on the Applicant Experience (AX) team, you'll play an essential role in shaping our new products at a pivotal point in our company. The AX team is responsible for the platform and products that deliver outsized value throughout the pre-hire journey - from find to start. Our blockbuster Hire product got us to market leadership by helping applicants get screened faster and more seamlessly than competitors; our new products will expand our value creation to the entire applicant journey, from find to start. New products are released every quarter, with a focus on validating fast, scoping smart, and launching iteratively. We operate with agility and speed.
About you
You are self-driven & autonomous, quickly gathering context to turn ambiguity into fast, high quality decisions. You enjoy collaborating and influencing cross-functionally - not only with the internal partners (customer success, finance, sales, engineering, design) needed to deliver a highly valuable, highly viable product, but with the external customer stakeholders who ultimately choose to use our products. You will champion the balance between innovation, user needs, and business goals, ensuring we deliver exceptional products that set industry standards.
What you’ll be doing:
- Take at least two products to solve pain points in the pre-hire journey from 0 to 1 this year:
- Develop and articulate a compelling product value proposition and strategy that fills a gap in the market or addresses a unique customer need
- Engage closely with our Customer Experience lead to gather insights, validate hypotheses, and ensure the product is closely aligned with customer needs and expectations
- Partner with design to rapidly prototype and test product ideas to iterate based on feedback and data, minimizing time to market while maximizing product-market fit
- Analyze market trends, customer feedback, and competitive insights to inform product decisions and roadmap adjustments
- Champion an agile and adaptable product development process, ensuring quick iteration and responsiveness to change
- Work collaboratively with PMM, marketing, and sales teams to execute a go-to-market strategy that ensures successful product launch, market penetration, and user adoption, setting clear metrics for success and adjusting strategies based on market response
- Facilitate effective decision-making, problem-solving, and conflict resolution within the team
What you should bring:
- 5+ years experience in B2B SaaS product management, preferably in HR tech or CRM
- Proven track record of successfully launching and managing high-impact 0-1 products, from initial concept through to market launch
- Advanced technical and data fluency - able to drive technical discussions and quickly make high quality, data-informed decisions
- Exceptional written and verbal communication skills - concise, comprehensive, and audience-tailored
- Demonstrated success in working with cross-functional teams to deliver products that meet the evolving needs of customers and the business
- Evidence of a strong bias for action and a proactive approach to problem-solving
Salary $156,000 - $225,000
Even if you do not meet all the requirements above, we still encourage you to apply for this position. While we try to be thorough with our prerequisites, not everything about you as a candidate can be condensed into a list of bullet points. What do you have to lose?
Fountain offers an incredibly unique work environment. We employ a diverse team all over the world. Each Fountaineer is given the freedom to do their best work from wherever they choose. We also understand the importance of in-person connections and hold in-person meetings with your team and meet annually as an organization to build our relationships and focus on the future of moving Fountain Forward.
The benefits we offer in the United States include competitive health plans and a retirement plan. Some Fountain-wide perks offered to all employees across the globe include a flexible vacation policy, paid holidays, monthly lunch stipends, annual allowances for ongoing education related to your profession and career advancement, along with home office, cell phone, and wellness reimbursements. Fountain is a global employer, so some benefit offerings will vary from country to country.
Fountain is proud to be an equal opportunity workplace. We welcome applicants of any educational background, gender identity and expression, sexual orientation, religion, ethnicity, age, socioeconomic status, disability, and veteran status.
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