What You Will Be Doing The Program Manager’s primary objective is to ensure a consistent experience for our enterprise customers as FORTÉ delivers our portfolio of services directly and through trusted partnerships, including our Global Presence Alliance.
- Ensure consistency in communications and adherence to our customer and FORTÉ standards
- Ensure billing, documentation, tracking and other correspondence is delivered to our customer accurately, on-time and to the mutually agreed upon formats.
- Partner with the enterprise sales representative to serve as a primary point of contact for our customers and leads the accumulation of KPIs and other key customer data provided during Quarterly Business Reviews (QBRs) and in other customer touchpoints.
What You Bring to Assure Success:
- Previous experience in project management of AV, Digital Signage, Unified Communications or Building Technology projects. Program Management preferred.
- Experience leading a team.
- Ability to interpret engineering schematics and to communicate design intent to customers and team members.
- PMP Certification preferred.
- Industry certifications are a plus: CTS AVIXA, ITIL
View the full job description on the Careers Landing page > Job Descriptions
Not interested in a new role but know someone who would be a great fit? Refer them! You can complete this form to provide the information of the person you are referring. If you refer a candidate who then is hired, you may be eligible to receive a reward of $1,000.00 less applicable taxes. Of course, to receive this reward, you must be employed by FORTÉ when the reward payment is made. Full details on the Employee Referral Program can be found here
FORTÉ is an equal opportunity employer, including individuals with disabilities and veterans.
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