Customer Service Representative [FT - Work From Home]
Follett Software provides technology solutions for K-12 education, empowering educators with tools that streamline processes and enhance student learning.
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[Customer Support / Remote] - Anywhere in U.S. / Generous Pay / Flexible Schedule - As a Customer Service Representative, you will: provide exceptional customer service to clients via phone and email; troubleshoot technical issues and provide solutions in a timely manner; accurately input and maintain customer information in the company database; handle billing inquiries and process payments; assist with order placement and tracking; collaborate with other departments to resolve complex customer issues; maintain a positive and professional demeanor at all times; follow company policies and procedures to ensure customer satisfaction. Hiring Immediately >>
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About Follett Software
Learn more about Follett Software and their company culture.
Follett Software delivers technology designed to empower educators. We provide integrated solutions that streamline education processes and offer intuitive experiences to enhance the management of educational resources. Our commitment is to build pathways that help educators tackle the many challenges they face, including adapting to new technologies and meeting rigorous educational standards.
For over 150 years, we have been a trusted partner to educational institutions, consistently evolving our offerings to meet the evolving needs of K-12 schools and districts. Our products, such as the Destiny Educator Platform, provide comprehensive tools that streamline workflows and maximize the impact of educators on students’ learning outcomes. At Follett Software, we believe that every educator deserves access to effective and efficient tools that enable them to do more with less, fostering a culture of learning and growth within the educational sector.
Follett Software
Company size
1001-5000 employees
Founded in
1985
Chief executive officer
Chris Porter
Markets
Employees live in
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