FlexPoint Manager, Strategic Enablement and Insights

Job Posting End Date:

Deadline to apply is 11:59 PM on

Job Title:

Contract Type:

Annual Salary:

(Support staff salary will be based on internal equity and experience)

Location:

Job Description Summary:

The Position:

Position General Summary:

The FlexPoint Manager, Strategic Enablement and Insights, supports sales growth by serving as a central point of coordination for RFP efforts, voice-of-customer insights, market research, and sales enablement. This role works closely with internal stakeholders, including the RFP Operations Team, Product Strategy, Sales, Sales Support, and Sales Leadership, to ensure inputs are organized, insights are synthesized, and deliverables are timely, accurate, and aligned to business priorities. This role requires a strong executor who thrives in cross-functional environments and can synthesize and prioritize information into actionable plans with revenue-driven outcomes.

Essential Position Functions:

RFP Coordination and Support:

• Serves as the primary point of contact from the Sales team for RFP responses, partnering with RFP Operations Team members responsible for process management and document assembly.
• Collaborates with Sales, Product, RFP Operations Team, and other stakeholders to gather inputs, clarify requirements, and ensure alignment with sales strategy.
• Supports the continued development and maintenance of a well-organized, accurate RFP content library.
• Aggressively seeks proposal opportunities matched to FLVS’s organizational goals and FlexPoint revenue priorities using software, contact with affiliates and partners, and referrals from stakeholders.
• Facilitates discussion of and recommends go/no go action on available proposals and applications to the FlexPoint Leadership Team.
• Schedules and facilitates proposal and application kick-off meetings; attends meetings related to question-and-answer periods held by proposers; and coordinates internal attendance at formal presentations.

VOICE OF CUSTOMER COLLABORATION:

• Works closely with the Product Team to collect, organize, and synthesize voice-of-customer feedback.
• Synthesizes feedback into clear themes and summaries to support product discussions and enhancement planning.
• Ensures customer insights are documented and shared consistently across teams.
• Presents regularly themes, summaries, and product recommendations to leadership.

MARKET AND OPPORTUNITY RESEARCH SUPPORT:

• Supports market, competitor, and opportunity research that aligns with sales strategy, RFP strategy, and growth initiatives.
• Collaborates with AAA and Product Teams to ensure cross-departmental alignment and development of market, competitor, and opportunity presentations for leadership.
• Supports ad hoc research requests, as needed, aligned to strategic growth priorities.

SALES ENABLEMENT SUPPORT:

• Maintains and updates core sales resources, messaging, and materials.
• Coordinates with Sales Leadership to ensure enablement assets are accessible, current, and aligned with product positioning.
• Assists with preparing content for internal trainings, sales meetings, strategic initiatives, and leadership meetings.
• Meets professional obligations through efficient work habits such as, meeting deadlines, honoring schedules, coordinating resources and meetings in an effective and timely manner, and demonstrating respect for others
• All work responsibilities are subject to having performance goals and/or targets established

(These essential functions are not to be construed as a complete statement of all duties performed. Employees will be required to perform other job related duties as required.)

Minimum Requirements:

Education/Licensure/Certification:

• Bachelor’s Degree; or equivalent combination of education and relevant experience

Experience:

• Minimum five years’ progressive experience in sales operations, proposals, sales enablement, sales, or product marketing
• Experience in K-12 education, education technology, or public-sector sales (Required)
• Experience with RFP processes and proposals (Required)
• Experience working with sales and product teams (Required)
• Experience with governmental agency (state, federal, DoD) requirements, proposal submission environments, and reporting systems (Preferred)

Knowledge, Skills, and Abilities (KSA's):

• Strong analytical, writing, and presentation skills for both internal and external audiences
• Ability to work with and through people to establish goals, objectives, and action plans
• Strong interpersonal skills, including the ability to communicate with and influence leaders
• Highly organized and capable of handling multiple priorities, meeting deadlines, and managing time effectively
• Ability to successfully gather necessary information from a wide variety of people in an efficient and effective manner
• Must possess strong, documented attention to detail and customer satisfaction
• Demonstrated success working in fast-paced, rapidly changing environment
• Ability to work independently and as a team member
• Working knowledge of general office practices, methods, and equipment, including computer skills in Microsoft Office suite of products.
• Ability to compile, review, categorize, prioritize, analyze, and interpret data and/or information

Core Competencies for Success:

JOB KNOWLEDGE AND SKILLS

Team member carries out essential job functions with accuracy, engages in ongoing and relevant professional learning, applies new knowledge effectively, and demonstrates mastery of job-specific skills

PRODUCTIVITY

Team member produces high quality work, meets organizational and departmental deadlines, balances multiple responsibilities, manages time effectively, and seeks ways to improve processes and productivity

COMMUNICATION

Team member communicates clearly in written and verbal formats, collaborates effectively, demonstrates professionalism in all interactions, exhibits strong interpersonal skills, and contributes to a positive team and professional community

CUSTOMER FOCUS

Team member addresses the needs of internal and external customers, analyzes problems effectively, contributes to innovative solutions, seeks opportunities for improvement, and successfully adapts to change

Physical Requirements and Environmental Conditions:

• Frequency of travel: Occasional travel is required for meetings, trainings, and conferences; location may vary and may require overnight stays
• Light physical activities and efforts required working in an office environment

(Reasonable accommodations will be made in accordance with existing ADA requirements for otherwise qualified individuals with a disability.)