Manager of Deployed Operations, Aviation

Flock Safety is looking for a Manager of Deployed Operations to lead the full operational lifecycle of our deployed drone systems — from site preparation and installation to training, field maintenance, and long-term sustainment.

Requirements

• Operational Strategy: Proven ability to define and execute large-scale operational strategies that balance safety, efficiency, and scalability.
• Deployment Leadership: Experience overseeing complex field deployments — including hardware, software, and network integration — in regulated or mission-critical environments.
• Customer Engagement: Skilled at building trusted partnerships with customers, translating technical requirements into actionable field plans, and ensuring transparent communication throughout deployment.
• Process Optimization: Demonstrated success designing and iterating operational workflows, SOPs, and safety protocols to drive efficiency and repeatability.
• Data-Driven Leadership: Experience using KPIs and operational data to inform decisions, drive continuous improvement, and improve reliability.
• Cross-Functional Collaboration: Strong record of working with Engineering, Product, and Sales teams to align operational execution with product and customer needs.
• Technical Expertise: Proficiency with drone, robotics, or complex electromechanical systems; deep understanding of FAA frameworks (Part 107, Part 91, BVLOS).
• Project Management: Expert in managing multiple concurrent deployments using tools such as Asana, Jira, or Smartsheet.
• Communication & Adaptability: Excellent interpersonal and presentation skills, with a proven ability to thrive in a fast-paced, evolving startup environment.

Benefits

• Flexible PTO: We seriously mean it, plus 11 company holidays.
• Fully-paid health benefits plan for employees: including Medical, Dental, and Vision and an HSA match.
• Family Leave: All employees receive 12 weeks of 100% paid parental leave. Birthing parents are eligible for an additional 6-8 weeks of physical recovery time.
• Fertility & Family Benefits: We have partnered with Maven, a complete digital health benefit for starting and raising a family. Flock will provide a $50,000-lifetime maximum benefit related to eligible adoption, surrogacy, or fertility expenses.
• Spring Health: Spring Health offers a variety of mental health benefits, including therapy, coaching, medication management, and digital tools, all tailored to each individual's needs.
• Caregiver Support: We have partnered with Cariloop to provide our employees with caregiver support
• Carta Tax Advisor: Employees receive 1:1 sessions with Equity Tax Advisors who can address individual grants, model tax scenarios, and answer general questions.
• ERGs: We want all employees to thrive and feel like they belong at Flock. We offer four ERGs today - Women of Flock, Flock Proud, LEOs and Melanin Motion.
• WFH Stipend: $150 per month to cover the costs of working from home.
• Productivity Stipend: $250 per year to use on Audible, Calm, Masterclass, Duolingo, Grammarly and so much more.
• Home Office Stipend: A one-time $750 to help you create your dream office.