Director, Strategy and Analytics

First Help Financial is one of the fastest growing and most diverse companies in the U.S. We provide auto loans to the underserved and care for our customers and partners with exceptional service. Through flexible financing options and tri-lingual support, we offer consumers an easier way to finance their first car. We lend to and support our portfolio which has consistently grown 40% each year over the last five years.

Here you will find hard-working colleagues that come from over 20 countries. We hold ourselves to the highest standards of professionalism but also enjoy our work. Our culture and benefits are geared towards making you successful in life and comfortable at work.

Your Title: Director, Strategy and Analytics

Your Location: Remote/ Anywhere in the US

You Report To: Chief Credit Officer

Your Hours: Monday - Friday 9am - 5:30pm EST

Compensation: Starting at $180,000+ plus bonus!

Learn more about our awesome Analytics Team

About the Opportunity:

First Help Financial, voted and certified as a “Great Place to Work” by our workforce for three years in a row, is adding a new partner to our Analytics and Strategy department to accommodate our remarkable growth! We are looking for an exceptional candidate to develop and lead the Strategy and Analytics function as its Director. In this role, you will work closely with the CEO, CCO, and other C-level execs to play a pivotal role in developing our growth strategy and growing the company itself. FHF is an analytics-focused company that leverages robust and advanced data capabilities to outperform competitors. As its Director of Strategy and Analytics, you will further deepen this advantage by taking us to the next level.

This person will be reporting directly to the CCO, and the duties include, but not limited to

• Support CCO in development of the next generation of credit programs for FHF. This includes the market segment identification and competitor analysis, development of credit rules, integration of analytic models and scorecards, smooth implementation of AI automation and API tools, presentation of expected losses and risk adjusted yields, and proactive monitoring and tracking of programs.
• Support CCO through risk and impact analysis presented for Credit Committee meetings and credit change decisions.
• Keep loss rates within expected range by continually analyzing loss data.
• Roll out program enhancements periodically to improve FHF’s competitiveness.
• Lead and develop advanced analytics and its strategic and optimal usage for strong credit risk management and portfolio management.
• Lead and partner with operational departments (Sales, Credit, Funding, Servicing, Collections, Loss Mitigation, and more) to improve business efficiency and effectiveness.
• Oversee and develop a group of advanced analytics and strategy team members.
• Stay abreast of the latest technological developments and identify best-in-class applications to be introduced at FHF.
• Interface with technology function to introduce relevant technologies in FHF.
• Partner with other senior-level executives in sales, operations, finance, and technology to drive the strategic agenda of the company.

What you bring:

• At least 10 years of experience in credit analytics, consumer lending and portfolio management, and business process improvement implementations using advanced analytic models and technologies.
• At least 5 years of experience in managing teams.
• Outstanding quantitative and qualitative analytical skills, with experience in business analytics and data-based decision making. Senior level technical expertise. Deep technical knowledge and subject matter expert on R, SQL, Python (numpy, pandas, scikit-learn, etc.), or SAS.
• Experience in translating a business problem into a structured analysis and interpreting analytical results to generate business insights.
• Strong oral and written communication skills, with experience presenting to senior management.
• Experience in auto finance and strong leadership skills.

FHF Benefits:

Great Perks – We offer generous salaries, competitive health and welfare benefits, paid vacation, 401(k) match, tuition reimbursement, quarterly social outings, monthly lunches, a robust employee recognition, and training development program to enhance your career with us.

Culture - We are believers in maintaining a healthy work-life balance. While we work hard and care deeply about our customers and partners, we want you to have room for your family, friends, and yourself.

Growth - Company growth provides unprecedented career growth. FHF’s extraordinary year over year growth in revenue and new markets provides opportunity for you to establish and develop your career growth. We engage each employee to build a career plan that benefits everyone, and we have a proven record of investing in you.

Diversity and Inclusion:

FHF is committed to building a culture that respects and embraces all walks of life, inclusive of all genders, race, culture, age, sexual orientation, and other identities. We will make accommodations when interviewing anyone with special needs.