Customer Service Agent - Fahrzeugkoordination (m/w/d)

At FINN, we are spearheading a revolution in car ownership through groundbreaking technology and a relentless focus on advancing the automotive industry. Our mission is to make mobility fun, sustainable, and effortlessly accessible for everyone. We achieve this by offering an innovative car subscription platform that provides all-inclusive, immediately available monthly car subscriptions. This model is designed to liberate customers from the complexities, long-term commitments, and opaque costs traditionally associated with owning a car. Through our advanced technology platform, we orchestrate the entire lifecycle of a vehicle, integrating with over 100 service providers and managing more than 45 APIs. This allows us to automate processes across the value chain, ensuring a seamless and efficient experience for our users, akin to the best e-commerce platforms. Our platform is the backbone of our operations, enabling us to manage thousands of vehicles and customers daily and to scale our services rapidly in both Europe and the United States.

Innovation at FINN extends to our commitment to sustainability. We are dedicated to fostering environmentally friendly mobility. A significant and growing portion of our fleet consists of low-emission vehicles, including fully electric cars and plug-in hybrids, with a goal to increase this share to over 80% by 2028. Furthermore, we actively compensate for the CO2 emissions of all vehicles in our fleet by investing in certified climate protection projects. This ensures that every journey taken with a FINN car contributes to a more sustainable future. Our technological prowess not only enhances the customer experience, making it possible to subscribe to a car online in under five minutes with doorstep delivery, but also drives our operational efficiency and supports our ambitious growth plans. We are continuously iterating and validating our ideas through feedback loops, embodying our identity as 'Engineers of Efficiency' and striving to redefine the future of personal mobility.