Scores Credit Bureau Alliances - Director

FICO (NYSE: FICO) is a leading global analytics software company, helping businesses in 90+ countries make better decisions. Join our world-class team today and fulfill your career potential!

The Opportunity

“The Scores Credit Bureau Alliances team establishes the strategic direction and executes the managerial priorities for FICO’s Scores Unit partnerships with credit bureaus in Mexico and LATAM. The team focuses on business development, relationship management and associated servicing duties to maximize the revenue potential of these critical score distribution and data provision partners. The team also coordinates and manages the numerous required operational activities performed with the credit bureaus to ensure a high level of satisfaction with our mutual clients.” – Sr. Director, Scores Credit Bureau Alliances.

What You’ll Contribute

• Lead and execute the strategic direction and partnerships with credit bureaus in Mexico and LATAM to achieve FICO’s strategic and revenue objectives.

• Meet regularly with partners to establish strategy, develop action plans to accomplish joint objectives, and resolve issues.

• Collaborate with internal and external Stakeholders.

• Identify potential issues and engage the wider business to take timely and effective action to resolve them.

• Identify, develop, and prioritize new product and growth opportunities by working collaboratively with bureau partners and FICO teammates.

• Oversee new product rollouts and redevelopment of existing products with our partners.

• Work with Scoring Operations to ensure processes are set up for program tracking.

• Manage the day-to-day activities with bureau partners to ensure a high level of satisfaction for our mutual clients.

• Manage special use and special pricing requests.

• Coordinate special projects and initiative with bureau partners (e.g., data requests, scoring software updates, risk-based pricing materials, etc.)

• Be the point person for working effectively with bureau partners – know who to call and how to navigate with bureau organization and personnel.

• Monitor Bureau Contracts (working with FICO legal) and track contract term dates, termination and/or renewal dates, and notification timeframes; provide coordination and management of contract renewals and amendment processes.

What We’re Seeking

• Direct experience and achievements working in one or more of the following roles: partner relationship management, client relationship management, or external project management.

• Experience with commercial distribution relationships is strongly preferred.

• Demonstrated experience at executive level engagement and navigating partner organizations’ structure, influencers, and decision-making process.

• Excellent communication skills, capable of promoting collaboration across broad internal and external stakeholder universe across all levels of an organization.

• Creative thinker with the ability to troubleshoot effectively and quickly demonstrate forward-thinking, out of the box solutions and adapt based on highly dynamic environments.

• Ability to instill confidence and be seen as a trusted advisor.

• Comfort with moving between high-level strategy and in-the-weeds implementation.

• Highly detail oriented, and willing to do the work, not just manage the relationship.

• Motivated and energized by finding new opportunities, developing collaborative relationships, and winning new business.

• Experience working with credit bureaus and credit scoring preferred.

• FICO product knowledge is a plus.

Our Offer to You

• An inclusive culture strongly reflecting our core values: Act Like an Owner, Delight Our Customers and Earn the Respect of Others.

• The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences.

• Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so.

• An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.

• The targeted base pay range for this role is: $119000 to $187000 with this range reflecting differences in candidate knowledge, skills and experience.

Why Make a Move to FICO?

At FICO, you can develop your career with a leading organization in one of the fastest-growing fields in technology today – Big Data analytics. You’ll play a part in our commitment to help businesses use data to improve every choice they make, using advances in artificial intelligence, machine learning, predictive and prescriptive modeling, and much more.

FICO makes a real difference in the way businesses operate worldwide:

• Credit Scoring — 150+ billion FICO Scores have been sold to date, making it the most used credit score in the world.

• Fraud Detection and Security — 2.6+ billion payment cards globally are protected by FICO fraud systems.

• Lending — 3/4 of US mortgages are approved using the FICO Score.

• Anti-Money Laundering — our solutions check more than half a billion transactions a day to prevent criminal schemes such as terrorist financing

Global trends toward digital transformation have created tremendous demand for FICO’s solutions, placing us among the world’s top 100 software companies by revenue. We support many of the world’s largest banks, insurers, retailers, telecommunications providers and other firms reach a new level of success.

Our success is dependent on really talented people – just like you – who thrive on the collaboration and innovation that’s nurtured by a diverse and inclusive environment. We’ll provide the support you need, while ensuring you have the freedom to develop your skills and grow your career. Join FICO and help change the way business thinks!

Learn more about how you can fulfill your potential at www.fico.com/Careers

FICO promotes a culture of inclusion and seeks to attract a diverse set of candidates for each job opportunity. We are an equal employment opportunity employer and we’re proud to offer employment and advancement opportunities to all candidates without regard to race, color, ancestry, religion, sex, national origin, pregnancy, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Research has shown that women and candidates from underrepresented communities may not apply for an opportunity if they don’t meet all stated qualifications. While our qualifications are clearly related to role success, each candidate’s profile is unique and strengths in certain skill and/or experience areas can be equally effective. If you believe you have many, but not necessarily all, of the stated qualifications we encourage you to apply.

Information submitted with your application is subject to the FICO Privacy policy at https://www.fico.com/en/privacy-policy