Customer Support-Engineer I (Dedicated Weekend Shift)

What began in 1956 as a visionary idea between an engineer, Bill Fair, and a mathematician, Earl Isaac, has blossomed into a global standard for credit risk assessment and a powerhouse in analytics software. Fair, Isaac and Company, as it was originally known, embarked on a mission to revolutionize how lending decisions were made. The duo, who met while working at the Stanford Research Institute, believed that data and mathematical algorithms could provide a more objective and reliable measure of creditworthiness than traditional, often subjective, methods. Two years after its founding, the company sold its first credit scoring system, marking the initial step in a journey that would fundamentally change the financial services industry. They pitched their innovative system to fifty American lenders, laying the groundwork for widespread adoption.

The company went public in July 1987, trading on the New York Stock Exchange, a testament to its growing influence and the increasing recognition of the value of its analytical approach. A pivotal moment arrived in 1989 with the debut of the first general-purpose FICO® Score. This score, based on credit report data, provided a standardized metric for lenders to assess consumer credit risk, quickly becoming an indispensable tool. The impact was profound; by 1995, major entities like Fannie Mae and Freddie Mac began using FICO® Scores to determine mortgage eligibility, solidifying its role in the American lending landscape. Over the decades, FICO, which officially changed its name to Fair Isaac Corporation in 2003, has continued to innovate, expanding its offerings beyond credit scoring to a comprehensive suite of analytics software and tools. These solutions help businesses across various industries manage risk, combat fraud, build stronger customer relationships, and optimize operations. Headquartered in Bozeman, Montana, FICO's influence extends worldwide, with its technologies and scores utilized in over 100 countries, empowering billions of decisions annually and shaping the way businesses and consumers interact in the global economy.