FetchFE

Strategy & Operations Manager, New & Emerging Business

Fetch is a mobile shopping platform that rewards shoppers for buying the brands they love by allowing them to scan receipts for points redeemable for gift cards.

Fetch

Employee count: 501-1000

Salary: 115k-130k USD

United States only

What we’re building and why we’re building it.

Every month, millions of people use America’s Rewards App, earning rewards for buying brands they love – and a whole lot more. Whether shopping in the grocery aisle, grabbing a bite at the drive-through or playing a favorite mobile game, Fetch empowers consumers to live rewarded throughout their day. To date, we’ve delivered more than $1 billion in rewards and earned more than 5 million five-star reviews from happy users.

It’s not just our users who believe in Fetch: with investments from SoftBank, Univision, and Hamilton Lane, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.

Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.

Fetch is an equal employment opportunity employer.

About the Role:Fetch is seeking a Strategy & Operations Manager to be a driving force behind the vision, strategy and execution of our new and emerging business units. In this senior individual contributor role, you’ll work cross-functionally with our commercial General Managers, as well as Product and Technology leaders, to develop collaborative business strategies, analyze business performance and ensure delivery on critical initiatives.

This role requires a strong foundation of analytical skills, as well as exceptional strategic thinking and project leadership to deliver on Fetch’s next wave of growth. You will report to the Vice President of Strategy & Operations (Product & Technology).

What You'll Do:

  • Data-Driven Insights: Leverage data to inform key decisions and identify growth opportunities.
  • Strategic Partnering: Collaborate with senior stakeholders to utilize data-driven insights to deliver strategic decision-making and recommend new courses of action.
  • Operational Leadership: Manage operational plans and execution of business-critical projects, ensuring alignment with high-level strategy.
  • Performance Monitoring: Build and maintain dashboards and reporting frameworks to track KPIs and provide visibility to executives.

What You'll Bring:

  • 6+ years of experience in business operations, product strategy, management consulting, or analytics
  • Fluency in data and strong technical skills to make data-driven decisions
    • Excel, SQL skills required; experience with Python or similar tools is a plus
    • Experience building analysis with significant AI components, bonus if leveraging tools like CoPilot, Hex, etc.
  • Proven ability to manage complex projects and cross-functional initiatives
  • Strong business acumen and ability to make data-informed recommendations
  • Excellent communication and stakeholder management skills.

Compensation:

At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is $114,557-$130,095. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.

At Fetch, we'll give you the tools to feel healthy, happy and secure through:

  • Equity: We offer employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
  • 401k Match: Dollar-for-dollar match up to 4%.
  • Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
  • Continuing Education: Fetch provides ten thousand per year in education reimbursement.
  • Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
  • Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, including Juneteenth and Indigenous People’s Day, as well as our year-end week-long break.
  • Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
  • Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
  • Flexible Work Environment: Collaborate with your team in one of our stunning offices in Madison, Birmingham, or Chicago. Or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home.

Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.

Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at [email protected].

Learn more: Fetch Recruitment Scam Warning.

About the job

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Job type

Full Time

Experience level

Manager

Salary

Salary: 115k-130k USD

Location requirements

Hiring timezones

United States +/- 0 hours

About Fetch

Learn more about Fetch and their company culture.

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We're on a mission to help people have fun and save money. At Fetch, we're passionate about reinventing the way people shop by improving the convenience and efficiency of the customer experience. We provide a mobile rewards platform where you can accumulate points by shopping both in-store and online, and even by playing mobile games. You can then exchange these points for gift cards from your favorite retailers like Amazon, Apple, Walmart, and Target, or even opt for Visa Cash Cards. We believe that if you spend money with a brand, you should earn points that lead to you shifting your purchases over time and the brand retaining you as a customer. It's all about creating a system that's easier and more fun for you, the consumer.

Our journey began in 2013, founded by Wes Schroll and Tyler Kennedy during their time at the University of Wisconsin-Madison. Wes, experiencing grocery shopping on his own for the first time as a college student, saw inefficiencies he wanted to change. For example, he realized that receiving a coupon for a product after purchase, when he would have bought more if he'd known beforehand, was a missed opportunity. This insight fueled our fundamental goal: to change the way grocery shopping has been done for over 50 years. We started with an app that allowed shoppers to scan items as they shopped, track spending, apply digital savings, and check out with a single barcode. Over time, we expanded to accept receipts from any store, which allowed us to scale rapidly. Today, we partner with hundreds of brands and retailers, helping them understand a 360-degree view of shopping habits and meaningfully reward individual customer loyalty. We're proud to have millions of active users who snap millions of receipts daily, turning everyday purchases into rewarding experiences. We're committed to making your world more rewarding, one receipt and one point at a time.

Employee benefits

Learn about the employee benefits and perks provided at Fetch.

View benefits

Paid Sick Days

Paid leave for illness.

Paid Holidays

Paid time off for holidays.

Dental Insurance

Covers up to $1,000 of expenses.

Customized Development Tracks

Tailored career development plans.

View Fetch's employee benefits
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Fetch hiring Strategy & Operations Manager, New & Emerging Business • Remote (Work from Home) | Himalayas