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Expert InstituteEI

Litigation Strategy Advisor

Expert Institute is a legal technology company that connects law firms with subject matter experts, offering a platform with AI-driven solutions for expert witness engagement, litigation research, and case management. Founded in 2010, the company aims to empower attorneys to build stronger cases and achieve better outcomes.

Expert Institute

Employee count: 201-500

United States only

Company Description

* MUST BE LOCATED IN Arizona, Colorado, Montana, or Washington!

New grads encouraged to apply!

Company Description

Expert Institute is the nation's leading expert consulting and insights platform, helping plaintiff firms win more cases and increase their profitability. Established in 2010, Expert Institute has supported over 5,000 firms nationwide across all areas of practice.

We connect litigators with top industry experts, innovative litigation research, physician consultations, and comprehensive due diligence — all delivered through our SaaS platform, Expert iQ. Leveraging proprietary data and analytics, we give plaintiff firms a winning edge.

Job Description

About the Role

As a Client Advisor, you will work harder than your friends but you'll learn more and be proud of all you accomplish here. You'll be a crucial link between Expert Institute and our attorney-clients, directly impacting case outcomes through expert witness selection and strategic consulting. This role combines legal analysis, client service, and project management in a fast-paced, technology-driven environment.

Key Responsibilities

  • Strategic Client Partnership

    • Lead comprehensive case intake conversations with attorneys

    • Analyze case theories and develop targeted expert witness search strategies

    • Translate complex legal needs into actionable research parameters

  • Project Management

    • Oversee end-to-end client engagements across multiple service lines

    • Track and monitor client usage across the extent of a client’s contract

    • Ensure timely delivery and exceptional quality of all deliverables

  • Relationship Management

    • Build and maintain strong relationships with attorney clients

    • Present findings and recommendations to key stakeholders

    • Proactively identify and resolve potential challenges

    • Serve as a trusted advisor throughout the litigation process

Qualifications

Qualifications:

  • Bachelor of Science or Bachelor of Arts preferred

  • 1-2 years of client or customer service experience is beneficial

  • Exceptional attention to detail and commitment to accuracy are mandatory

  • Strong analytical and critical thinking abilities, and the ability to communicate them in the interview

  • Demonstrated ability to work independently in a fast-paced environment

  • Outstanding written and verbal communication skills

  • Proven track record of meeting deadlines and managing multiple priorities

  • Natural problem-solver with a creative approach to challenges

  • Previous experience in legal, research, or professional services industries can't hurt! ;-)

Additional Information

All your information will be kept confidential according to EEO guidelines.

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Senior

Location requirements

Hiring timezones

United States +/- 0 hours

About Expert Institute

Learn more about Expert Institute and their company culture.

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At Expert Institute, our culture is built upon a relentless commitment to empowering legal professionals through innovation and expertise. Since our inception in 2010, we've been driven by the mission to transform the way attorneys approach high-stakes litigation. We believe in the power of data and technology, not to replace human insight, but to augment it, creating a powerful synergy that delivers superior outcomes for our clients. Our team is our greatest asset, a diverse group of legal strategists, dedicated researchers, software developers, and medical professionals, all working collaboratively towards a common goal: to provide law firms with a decisive edge. We foster an environment of continuous learning and impact, where every team member is encouraged to contribute to solutions that directly influence significant litigation matters across the country. This dedication to partnership and excellence extends to how we serve our clients, applying clarity, diligence, and creativity to every interaction and every case.

Our values are deeply embedded in our approach to client service and product development. We strive to be more than just a service provider; we aim to be an indispensable partner to the law firms we serve. This means understanding their unique challenges and providing tailored solutions that integrate seamlessly into their workflows. The development of our proprietary Expert iQ platform is a testament to this commitment, offering attorneys a sophisticated yet user-friendly tool to manage expert witness casework, access critical litigation research, and leverage AI-powered analytics. We are proud of our 'technology-first' mindset, constantly exploring new ways to harness the power of data to deliver actionable insights. This forward-thinking culture is what allows us to stay ahead of the curve in the rapidly evolving legal tech landscape, ensuring that our clients always have access to the most advanced tools and the brightest minds. Ultimately, our work is about helping our clients succeed, and by extension, ensuring that justice is served effectively. We are not just connecting experts; we are building a smarter future for legal strategy.

Employee benefits

Learn about the employee benefits and perks provided at Expert Institute.

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Dental insurance

Offers dental insurance.

Vision coverage

Premium vision coverage.

Premium medical coverage

Premium medical coverage.

Commuter benefits

Offers commuter benefits.

View Expert Institute's employee benefits
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Expert Institute

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Expert Institute hiring Litigation Strategy Advisor • Remote (Work from Home) | Himalayas