Expedite CommerceEC

Scrum Master - AI-based SaaS Product Development ( 7-month contract)

Expedite Commerce is transforming revenue operations through AI-driven solutions to enhance the lead-to-cash process for businesses.

Expedite Commerce

Employee count: 51-200

India only

The Role

We are looking for a highly driven Agile leader with expertise in Scrum and Release Management to guide teams and manage Salesforce DevOps processes. This is a full-time contractual role starting from June 25, 2025, through January 25, 2026, with a possibility of extension or permanent hire.

In this hybrid position, you will ensure smooth sprint execution, optimize CI/CD pipelines, and oversee Salesforce package releases. You'll collaborate closely with developers, QA, architects, and stakeholders to deliver high-quality SaaS products and scalable infrastructure.

What You Will Do

  • Lead and facilitate Agile ceremonies, ensuring smooth team collaboration and progress.
  • Ensures the smooth execution of each sprint, from planning to delivery, helping the team stay focused on the sprint goals while managing day-to-day tasks. Collaborating with product development and product QA team.
  • Design branching strategies and automate deployments across environments.
  • Release Process Ownership: Oversee and manage the entire release process, ensuring timely updates to release notes, alignment of team members, and adherence to project timelines.
  • Guide teams in Agile best practices and Scrum methodologies to optimize performance.
  • Collaborates with the Product Designers / Managers to ensure the backlog (Features Bugs) is refined, tasks are prioritized, and the team clearly understands what needs to be delivered
  • Identify and remove obstacles to keep projects on track and ensure timely delivery by involving the right stakeholders at the right time.
  • Collaborate with cross-functional teams to align business and technical requirements.
  • Monitor and analyze team performance metrics to drive continuous improvement.
  • Ensure clear communication and transparency with stakeholders throughout the project lifecycle.
  • Adapt to project changes and priorities while maintaining quality and deadlines.
  • Stay up-to-date with the latest Agile trends and tools to enhance team effectiveness.

Requirements

  • Strong analytical and problem-solving skills combined with the ability to communicate effectively with both technical and non-technical stakeholders using professional-level English.
  • 5+ years of proven expertise in facilitating Agile and Scrum processes, guiding cross-functional teams in an Agile environment.
  • Demonstrable experience in leading full-cycle Scrum practices, including sprint planning, stand-ups, reviews, and retrospectives.
  • Understanding ownership of the release process
  • Extensive experience in Agile project management tools such as Jira and Confluence along with planning tools such as Miro.
  • Deep understanding of Agile methodologies and frameworks, including Scrum, Kanban, and Lean.
  • Demonstrated ability to remove impediments and ensure smooth sprint execution for the development team.
  • Capabilities in tracking and optimizing team performance metrics such as velocity, burndown charts, and team capacity planning.
  • Strong knowledge of Agile metrics, ensuring transparent reporting to stakeholders and the leadership team.
  • Previous experience working as a Scrum Master in a Salesforce development environment or on Salesforce-related projects is highly preferred.
  • Experience in coaching and mentoring teams on Agile best practices and fostering a culture of continuous improvement.
  • Certification in Scrum (CSM, PSM, or equivalent) is highly preferred; knowledge of scaling Agile frameworks like SAFe is a plus

Benefits

Work Timings - 1:00 pm -10:00 pm IST

Terms of Employment

  • 7-month full-time contract (with potential for extension or permanent hire)
  • Must be able to start no later than 25th June 2025

About Expedite Commerce

At Expedite Commerce, we believe that people achieve their best when technology enables them to build relationships and explore new ideas. So we build systems that free you up to focus on your customers and drive innovations. We have a great commerce platform that changes the way you do business!

See more about us at www.expeditecommerce.com. You can also read about us on https://www.g2.com/products/expedite-commerce/reviews, and on Salesforce Appexchange/ExpediteCommerce

EEO Statement

All qualified applicants to Expedite Commerce are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran’s status or any other protected characteristic.

About the job

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Job type

Contractor

Experience level

Mid-level

Location requirements

Hiring timezones

India +/- 0 hours

About Expedite Commerce

Learn more about Expedite Commerce and their company culture.

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At Expedite Commerce, we’re leading a transformative shift in revenue operations by embedding advanced AI into our cloud-based platform. Our AI-first solutions redefine the lead-to-cash process, enabling businesses to:

- Accelerate Growth: Harness AI to boost sales and expand market reach. - Optimize Operations: Streamline processes with intelligent automation. - Enhance Customer Engagement: Deliver personalized experiences that drive loyalty.

We envision a future where AI and human expertise collaborate seamlessly to unlock unprecedented business potential. Our suite includes AI-powered Configure-Price-Quote (CPQ), Contract Lifecycle Management (CLM), eCommerce, and Recurring Billing solutions. What Sets Us Apart: Deep AI Integration: Our platform utilizes an agent-based framework that acts on your behalf, adapting to your business processes to automate complex tasks. Market Leadership: Positioned at the forefront of the AI revolution in revenue operations. Proven Track Record: With a global client base and consistent growth, we've demonstrated our ability to deliver impactful results.

Industries We Serve: We cater to dynamic industries where innovation is essential: SaaS, XaaS, IoT, Manufacturing, and Brands. Our Global Footprint: We support customers in over 50 countries with a team of 60 experts and 150 partner resources. Join Our Mission: We're on a mission to reshape the future of commerce through AI innovation. Whether you're seeking new growth avenues or looking to make a significant impact, Expedite Commerce offers an exciting path forward.

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Expedite Commerce

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Expedite Commerce hiring Scrum Master - AI-based SaaS Product Development ( 7-month contract) • Remote (Work from Home) | Himalayas