Excello

At Excello BPO, we are passionate about helping our partners unlock their full potential by uncovering new opportunities and achieving exceptional outcomes. We believe that by facilitating growth for others, we inevitably grow ourselves. Our mission is to transform possibilities into realities by bringing together a unique combination of strategy, talent, and innovation to create customized solutions for every business need. We expand our clients' teams with competent and driven professionals who align perfectly with their goals and business requirements. Thanks to our boutique structure, we guarantee flexibility and tailor-made solutions, placing a strong emphasis on culture to ensure deep alignment with your values. We take a strategic long-term approach that guarantees trustworthy partnerships that stand the test of time.

We operate from the heart of Central America in Nicaragua, offering a premier nearshore outsourcing solution that rivals any in the world. Our strategic location allows us to work in roughly the same time zone as our US partners, facilitating real-time collaboration. We are proud to be designated within a Free Trade Zone (FTZ), demonstrating our strict compliance with rigorous standards regarding workplace environment, labor norms, and wage requirements. This status makes jobs at Excello highly sought after, allowing us to recruit the absolute best talent available. Our agents are not only bilingual but also culturally aligned with the US market, ensuring they understand American accents, slang, and customer expectations. Whether you need omnichannel customer service, back-office support, or outbound sales, we provide the bespoke solutions you need to streamline operations, reduce costs, and focus on what matters most: growing your business.