EverWell - Account Executive (Remote, Australia)

EverCommerce (Nasdaq: EVCM) is a leading service commerce platform, providing vertically tailored, integrated SaaS solutions that help more than 690,000 global service-based businesses accelerate growth, streamline operations, and increase retention. Its modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals.

With its EverPro, EverHealth, and EverWell brands specializing in Home, Health, and Wellness service industries, EverCommerce provides end-to-end business management software, embedded payment acceptance, marketing technology, and customer experience applications. Learn more at EverCommerce.com.

About the role

Timely and SalonBiz serve over 24,000 customers in 100 countries and are on a mission to build the leading platform for beauty professionals. Together we make up EverWell, an EverCommerce vertical. We offer SaaS solutions to a variety of customer sizes and types within the beauty industry, and we’ve got big goals and are ready to achieve them.

This is where you come in!

As an Account Executive, you’ll take Timely’s trialist and inbound enquiries from first contact through to activation. Your ultimate responsibility is gaining new leads and converting them into ongoing customers by building lasting connections and relationships with them.

You’ll build the sales funnel and generate opportunities via quick response, calling, emailing and researching prospects and accounts. We don’t believe in fitting square pegs in round holes, so you’ll qualify all sales leads to understand their requirements and ensure Timely meets their needs.

You understand what sets Timely apart from our competitors and can present this to prospective customers, answering their questions and showing them how Timely can empower them to run their business.

What you'll bring.

• You have proven work experience as a Sales Account Exec or similar role.

• You're an incredible communicator, both written and spoken.

• You understand people and business: ideally you know the hair and beauty industry, and naturally empathise with the challenges the industry faces.

• You're a doer: there is a lot to do, and you get stuck in relentlessly.

• You're target-oriented, and have a healthy balance of competitiveness with and support for your teammates.

• You live a connected digital life: technology is your thing, and you're comfortable using any web app that gets thrown at you.

• You're genuine and transparent in your interactions with people, are a good listener and actively seek out solutions.

• You have a solid knowledge of CRM software and MS Office

Research shows that while men apply to jobs when they meet ~60% of criteria, women and those in underrepresented groups tend to only apply when they check every box. So if you think you have what it takes but don't meet every single bullet point above, please still get in touch. We'd love to have a chat and see if you could be a great fit.

Why join us?

At EverCommerce, we lead with inclusion and use our values to inform our decisions. We succeed together and celebrate the things that make us unique. We’re big believers in work-life balance and offer additional annual leave so you can fully switch off and relax throughout the year.

We trust our team to work where they are the most productive. You’ll have the flexibility to work from home or the office. We have office space in Melbourne and provide a high-spec home office set up.

We set a high bar and support our team to innovate and focus on continuous growth. You’ll enjoy a professional development budget to fuel your growth, and an annual wellness allowance to fund the things that support your wellbeing.

• This role is full time, permanent and can be based anywhere in Australia

• You must be legally entitled to work in Australia

• Applications close when we find the right person!

Let us know any considerations which would enable your experience in our recruitment process to be more inclusive, such as non-traditional application formats, closed captions during video interviews, or accommodations for learning differences.

EverCommerce is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status. We look forward to reviewing your credentials and getting to know more about your experience!