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At eHealth, our mission is to expertly guide consumers through their health insurance and related options when, where, and how they prefer. We’re creating a better way – one that’s transparent and trustworthy for both our consumers externally and our employees internally.
Move your career forward while connecting countless people to the life- changing, quality care they deserve. Our diverse team of innovators supports one another in solving some of the toughest challenges. We’re always on the lookout for creative opportunities to do right by our customers, and each other. Together, we’re creating a better way to work, united by our common passion to make a difference.
As a Medicare Supplement & Ancillary Benefit Advisor, you will support clients by taking inbound calls and providing clear, consultative guidance over the phone. You will listen to each client’s needs and advise them on Medicare Supplement and Ancillary Health Insurance options. These products include, but are not limited to, standalone Dental/Vision, DVH, Hospital Indemnity plans, and Final Expense insurance. In addition to inbound calls, you will complete proactive outbound follow-up with prospects and existing clients. This includes managing your sales pipeline, servicing your book of business, and following up on referrals. Licensing profiles will include all 50 states and a wide range of top regional and national carriers with which eHealth is contracted.
Success in this role is performance-based and measured by meeting or exceeding approved major medical and ancillary application goals, maintaining compliance standards, and member retention.
What you’ll do:
Handle inbound sales calls and complete proactive outbound follow-up for pipeline, books of business, and referrals.
Work a scheduled shift between 6:00 a.m. and 6:00 p.m. PST, Monday through Friday
Be available to work overtime, weekends, and holidays as needed.
Maintain required attendance, schedule adherence, and conformance standards
Perform all job responsibilities in a fully compliant manner
Participate in Carrier training and provide feedback on plans and products
Demonstrate proficiency across all performance measures, including Compliance and product knowledge
Drive sales and revenue by helping customers make informed healthcare decisions over the phone
Meet or exceed monthly and quarterly sales performance goals
Remain current on products and processes in a multi-product environment
Abide by the Centers for Medicare and Medicaid Services (CMS) Medicare Marketing Guidelines and company policies and procedures
Who you are:
You have 2 years Sales or contact center experience with Medicare Supplement products
You are proficient at underwritten process and qualifying beneficiaries
You have a thorough understanding of State and Federal GI rights
You have the ability to obtain your resident state health insurance license or currently possess an active health insurance license.
You align with eHealth’s mission and demonstrate our values in your behaviors, practices, and decisions.
You have the ability to work between the hours of 6 am to 6 pm PST.
What we offer:
Competitive base pay plus uncapped commission incentives
Paid training
Ongoing support and resources
Medical benefits after 90 days of employment
Cell phone and internet reimbursement
Our Values:
One Team
Customer Centric
Innovation
Integrity
Quality
Accountability
Resilience
Financial Stewardship
Our Medicare Supplement and Ancillary Benefit Advisors are licensed insurance agents. As a licensed position working within a regulated industry, all candidates must undergo extensive background checks, including lifetime criminal background and credit history reports. eHealth may deny employment or terminate the employment of any applicant or employee for whom the results of the background check prevents or adversely affect licensing or certification.
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The base pay range reflects the anticipated pay range for this position. The actual base pay offered will depend on various factors including individual skills, experience, performance, qualifications, the department budget, and the location where work is performed. Base pay is one component of eHealth’s total rewards package, which also includes a monthly commission-based incentive plan, plus an array of benefits designed to support employees’ personal and professional wellness.-
Hourly Pay Rate -23.00 USD Hourly-
Annual Commission Target -$27,160eHealth is an Equal Employment Opportunity employer. It is our policy to provide equal opportunity to all employees and applicants and to prohibit any discrimination because of race, color, religion, sex, national origin, age, marital status, sexual orientation, genetic information, disability, protected veteran status, or any other consideration made unlawful by applicable federal, state or local laws. The foundation of these policies is our commitment to treat everyone fairly and equally and to have a bias-free work environment.
