Education AffiliatesEA

Remote Call Center Representative

Education Affiliates is a national provider of post-secondary education, operating a network of schools focused on delivering career-oriented training in fields like healthcare, nursing, and skilled trades.

Education Affiliates

Employee count: 1001-5000

United States only

Represents and provides information about the EA schools to prospective students via the telephone.

Essential Duties and Responsibilities:

  • Transfers phone calls to appropriate campus
  • Provides information about campuses
  • Provides a professional company image through phone interaction
  • Accurately and completely portrays educational programs, expected outcomes, student services, and financial consideration to students
  • Organizes workflow to meet departmental goals
  • Meets all quality standards
  • Regular and reliable attendance
Qualifications

Skills/Competencies/Qualifications:

  • High School Diploma or GED
  • Basic PC skills with capability to learn customer service applications
  • Persuasive communication skills
  • Typing 20-25 wpm
  • Previous call center / customer service experience preferred
  • Record of achievement illustrating strong goal orientation
  • Display of highest levels of integrity and intelligence
  • Ability to multi-task and to succeed within strict deadlines
  • Strong detail orientation and capability to be highly organized
  • Proven ability to interact effectively with prospective students

About the job

Apply before

Posted on

Job type

Part Time

Experience level

Entry-level

Location requirements

Hiring timezones

United States +/- 0 hours

About Education Affiliates

Learn more about Education Affiliates and their company culture.

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At the heart of Education Affiliates is a foundational belief in the power of accessible, career-focused education to transform lives and communities. The company was established on the simple yet profound premise of creating opportunities for organizations to hire skilled graduates from their network of schools. These graduates are equipped with a quality, people-oriented, post-secondary career training that enables them to make a tangible, positive impact in the business world and for their own personal growth. Central to this mission is a deeply ingrained philosophy of providing individualized attention to each student, guiding them meticulously through every step of their educational journey. This student-centric approach is a cornerstone of the company's culture, ensuring that every learner receives the support and focus they need to succeed.

Education Affiliates is dedicated to enhancing the value it delivers to both students and their future employers. This is achieved by maintaining a relentless focus on educational outcomes and successful career placement. The organization prides itself on employing dynamic and experienced professionals as faculty, individuals who bring real-world insights and a passion for teaching into the classroom. Furthermore, there is a continuous and significant investment in modern facilities, the development of new and relevant programs, and the expansion of curriculum to meet the evolving demands of the workforce. This commitment extends to strategically opening new branch locations to make quality education accessible to a wider audience. The culture within Education Affiliates and its family of schools is one of passion for education, professionalism, compliance, and a collective energy and dedication to student success. It is a community built on the conviction that a quality education is the key that unlocks a lifetime of professional growth and personal fulfillment.

Employee benefits

Learn about the employee benefits and perks provided at Education Affiliates.

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Holidays

The company provides paid holidays to its employees.

Tuition Assistance Program

A tuition assistance program is available for employees.

Supplemental Life Insurance

Employees have the option to purchase supplemental life insurance.

Paid Time Off

Education Affiliates offers paid time off to its full-time employees.

View Education Affiliates's employee benefits
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Education Affiliates

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Education Affiliates hiring Remote Call Center Representative • Remote (Work from Home) | Himalayas