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EBSCO Information ServicesES

Sr Content Process Manager

EBSCO Information Services is a leading provider of research solutions, delivering reliable information accessed by libraries and institutions worldwide.

EBSCO Information Services

Employee count: 1001-5000

Salary: 65k-92k USD

United States only

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EBSCO Information Services (EBSCO) delivers a fully optimized research experience, seamlessly integrated with a powerful discovery platform to support the information needs and maximize the research experience of our end-users. Headquartered in Ipswich, MA, EBSCO employs more than 2,700 people worldwide, with most embracing hybrid or remote work models. As an AI-enabled service leader, we thrive on innovation, forward-thinking strategies, and the dedication of our exceptional team. At EBSCO, we’re driven to inspire, empower and support research. Our mission is to transform lives by providing reliable and relevant information — when, where and how people need it. We’re seeking dynamic, creative individuals whose diverse perspectives will help us achieve this global, inclusive mission. Join us to help make an impact.

Your Opportunity

The Sr Content Process Manager is part of a team responsible for overseeing and managing all elements of the ETL operation, which acquires, stores, processes, enriches, and loads content into EIS products and services. As an individual contributor, you will make decisions that improve the overall health, value, and return on investment of the Content Integration operation. You will own, drive, and develop project roadmaps connected to strategic goals, coordinating with your team and other departments.

This remote position is U.S.-based only (excluding U.S. territories)

What You'll Do

  • Inspecting and overseeing content pipelines and vendor operations, both automated and manual, to identify inefficiencies and measure value created, and optimize costs.
  • Proposing, planning, measuring, and project managing large- and small-scale initiatives.
  • Tracking and managing content and operational data quality/accuracy, including data describing activity within the operation.
  • Analyzing, tracking, and adjusting resource usage; forecasting, and planning available and needed resources and costs.
  • Researching concepts, techniques, and tools relevant to ETL operations and data management (bringing knowledge from “outside the building”).
  • Innovating and prototyping new operational models, tools, and methods to increase value delivered or improve cost/value efficiency.
  • Improving customer outcomes and the overall value of for-sale products and services supported by Content processes; championing and modeling excellence in operational oversight and management.

Your Team

You will be joining the Content Integration team. As a remote team, we value the flexibility and improved work-life balance that comes with working from home. In your role as a Senior Content Process Manager, you’ll have access to comprehensive resources, tools, training, and ongoing support to help you thrive and succeed.

About You

  • 5-7 years managing data pipelines from an operational perspective.
  • 5-7 years synthesizing and analyzing data to draw insights, assess operational health, and craft accurate/cohesive narratives.
  • 5-7 years in roles requiring cross-team influence, collaboration, and information sharing.
  • 5-7 years in roles leading and managing high-impact projects and initiatives from ideation to completion.

What sets you apart

  • Strong proficiency in SQL and experience using Python or R for statistical analysis and automation.
  • Experience with data visualization tools such as Tableau, PowerBI, or equivalent to convey insights effectively.
  • 2-4 years of experience in the information science or library science field.

Pay Range

USD $64,615.00 - USD $92,310.00 /Yr.

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Senior
Manager

Salary

Salary: 65k-92k USD

Location requirements

Hiring timezones

United States +/- 0 hours

About EBSCO Information Services

Learn more about EBSCO Information Services and their company culture.

View company profile

EBSCO Information Services is a leading provider of research databases, e-journals, magazine subscriptions, ebooks, and discovery services tailored for academic libraries, public libraries, schools, corporations, and medical institutions. Headquartered in Ipswich, Massachusetts, EBSCO has been committed to transforming lives through information since its inception in 1944. Originally started as a small subscription agency, EBSCO quickly advanced to become a pivotal entity in the library services industry, specializing in delivering relevant and reliable information across various platforms and formats.

Over the years, EBSCO has built a strong reputation for its innovative approach in how libraries and institutions can meet the diverse research needs of their patrons. With a focus on quality content and superior technology, EBSCO provides resources that empower users to thrive in their academic and professional endeavors. The company's core values include a commitment to customer satisfaction, fostering creativity, and supporting open access initiatives. Today, EBSCO employs over 2,700 people globally, continuously expanding its offerings to include cutting-edge tools that enhance the research experience and support the information goals of public and academic institutions around the world.

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EBSCO Information Services

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EBSCO Information Services hiring Sr Content Process Manager • Remote (Work from Home) | Himalayas