United States onlyEBSCO Information Services (EIS) provides a complete and optimized research solution comprised of e-journals, e-books, and research databases - all combined with the most powerful discovery service to support the information needs and maximize the research experience of our end-users. Headquartered in Ipswich, MA, EIS employs more than 2,700 people worldwide, most now working hybrid or remotely. We are the leader in our field due to our cutting-edge technology, forward-thinking philosophy, and outstanding team. EIS is a company that will motivate you, inspire you, and allow you to grow. Our mission is to transform lives by providing relevant and reliable information when, where, and how people need it. We are looking for bright and creative individuals whose unique differences will allow us to achieve this inclusive mission around the world.
Your Opportunity
In this role, you will work cross-functionally to guide products from conception to launch by connecting the technical and business worlds. You will break down complex problems into steps that drive product development. You will work closely with creative engineers, designers, marketers, and customers, to help design and develop technologies that improve access to library analytics to aid decision making. You will be responsible for guiding products throughout the development cycle, focusing specifically on analyzing, positioning, packaging, promoting, and tailoring our solutions to our users.
This remote position is U.S.-based only (excluding U.S. territories).
What You’ll Do
- Define and articulate the product vision and strategy for modern Analytics features and products, ensuring alignment with the company's strategic goals
- Own, define, and drive the product roadmap and manage the entire product lifecycle from concept through strategic planning to product launches and go-to-market strategies
- Work with customers to internalize and understand their needs and develop a strategic product roadmap to address these needs
- Collaborate with a team of product owners, analysts and developers fostering a culture of innovation and excellence while driving development work to completion
- Drive development and secure buy-in for a product vision that identifies, defines, and supports the overall product vision and direction
- Work closely with sales and customer service and implementation to ensure successful product and feature launches as well as an open channel for communication and support to enable happy customer experiences
- Define, identify, collect, and track appropriate product or business metrics, both quantitative and qualitative for new or existing products
- Communicate frequently with internal and external customers at a senior level on analytics vision and roadmap
Your Team
You will be welcomed as a member of the Panorama team of about 5 people and the larger Sales and Marketing organization. Our team enjoys the flexibility and greater work life balance working remotely offers. There will be ample resources, tools, training, and support to ensure your success as a enter the role title and your development and career growth at EIS.
About You
- 7+ years of experience working in an academic library
- 5+ years of experience in a leadership role
- 5+ years leading functional teams or projects with moderate resource requirements, risk and/or complexity
- 5+ years leading others to solve complex problems; uses sophisticated analytical thought to exercise judgment and identify innovative solutions
What sets you apart:
- Master's degree in a technology, library or analytics related field.
- Experience in a role preparing and delivering technical presentations to senior leadership
- 5+ years leading others to solve complex problems in the library & research marketplace using sophisticated analytical thought to exercise judgment and identify innovative solutions.
- 5+ years of experience managing direct reports.
Our Offer to You:
Target Annual Compensation Range: $121,910 - $174,160
The actual salary offer will carefully consider a wide range of factors including your skills, qualifications, education, training, and experience, as well as the position’s work location.
EBSCO provides a generous benefits program including
- Medical, Dental, Vision, Life and Disability Insurance and Flexible spending accounts
- Retirement Savings Plan
- Paid Parental Leave
- Holidays and Paid Time Off (PTO)
- Mentoring program
- And much more! Check it out here: https://www.ebsco.com/about/benefits
We work hard to embrace diversity, equity, and inclusion and encourage everyone at EBSCO to bring their authentic selves to work every day. We have a wide representation of employee resource groups. To learn more, visit https://www.ebsco.com/about/diversity-equity-inclusion
The EBSCO Way
At EBSCO, our culture is defined by ten guiding principles. We put our customers first, and we're always looking for ways to innovate and improve. We make decisions based on facts, communicate openly, and hold ourselves accountable for results. Trust, respect, and care for each other are essential to how we work. Every day, our actions and teamwork shape who we are as a company. To learn more about our culture, visit https://www.ebsco.com/about/culture.
We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex, pregnancy status, age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.
We comply with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law.
