Analista de SLA

Job Description:

Essential Job Functions:
•Track and report on service performance metrics

• Develop and maintain reports for internal and client facing.

Basic Qualifications:
• Bachelor's degree in a relevant field or equivalent combination of education and experience
• Typically, 1+ years of relevant work experience
• Proven experience in security, risk, and compliance
• Proficiencies in quality assurance and risk management
• Continuous learner that stays abreast with industry knowledge and technology

Other Qualifications:
• Advanced degree in a relevant field a plus
• Professional certifications in quality management or related areas, such as Six Sigma Black Belt, Green Belt, or Certified Quality Manager (CQM) a plus

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.