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DotdigitalDO

Machine Learning Engineer

Dotdigital is a customer experience and data platform (CXDP) that provides marketing teams with the ability to create personalized cross-channel journeys for customers. It assists in unifying, enriching, and segmenting customer data to facilitate inventive marketing strategies which enhance customer engagement.

Dotdigital

Employee count: 201-500

ZA and US only

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We're looking for a highly skilled Machine Learning Engineer to join our data and analytics team. You'll design, build, and optimize scalable, high-performance data pipelines and ML workflows on Databricks, leveraging PySpark, Unity Catalog, and modern data lake house technologies such as Delta Lake and Apache Iceberg. This is an exciting opportunity to shape our ML infrastructure and production pipelines, working at the intersection of data engineering and applied machine learning.

Requirements

  • Architect and implement high-throughput data pipelines using PySpark on the Databricks platform to support large-scale ML workloads.
  • Develop and operationalise ML workflows and model pipelines leveraging industry-leading frameworks and MLOps practices.
  • Drive data governance and metadata management via feature stores to ensure data quality, lineage and compliance.
  • Work with modern data lake house storage formats such as Delta Lake and Apache Iceberg to deliver reliable, performant data architectures.
  • Collaborate across cross-functional teams including data engineering, data science, analytics and product to translate business challenges into scalable ML solutions.
  • Monitor, tune and optimise the performance, cost-efficiency and reliability of data/ML pipelines in a production environment.
  • Stay abreast of emerging technologies and best practices in data engineering, ML infrastructure and pipeline design to lift our platform continuously.

Benefits

  • Parental leave
  • Medical benefits
  • Paid sick leave
  • Dotdigital day
  • Share reward
  • Wellbeing reward
  • Wellbeing Days
  • Loyalty reward
  • DEI commitment

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Mid-level

Location requirements

Hiring timezones

South Africa +/- 0 hours, and 1 other timezone

About Dotdigital

Learn more about Dotdigital and their company culture.

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For over two decades, we at Dotdigital have been dedicated to empowering marketers with the tools they need to create powerful connections with their customers. Our journey began in 1999 in a pub in Croydon, and from those humble beginnings, we've grown into a global company with over 450 passionate employees across five continents. Our core mission has always been to help businesses of all sizes, from trailblazing brands to non-profits, to improve their marketing and engagement strategies. We believe in thinking smart, acting fast, and scaling quickly, and our platform is designed to reflect this ethos. We're proud to serve over 4,000 brands in more than 150 countries, helping them to not just meet but exceed their marketing goals.

Our platform, the Dotdigital Customer Experience and Data Platform (CXDP), is at the heart of everything we do. We've continuously innovated to meet the demands of a data-driven world, integrating the power of automation and AI to help businesses deliver hyper-relevant customer experiences at scale. We enable marketing teams to unify and enrich their customer data, identify valuable segments, and deliver personalized, cross-channel journeys that drive engagement, conversions, and long-term loyalty. We're committed to responsible and sustainable business practices, achieving carbon-neutral status and championing data security and compliance. We also foster an inclusive and supportive workplace, with strong ties to the LGBT community and employee-led initiatives that support charitable activities. Our commitment extends beyond our technology; we're dedicated to providing the knowledge and support our customers need to succeed and grow.

Employee benefits

Learn about the employee benefits and perks provided at Dotdigital.

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Life insurance

Life insurance.

Child care

Child care assistance.

Extended maternity and paternity leave

Extended maternity and paternity leave.

Medical cover

We offer medical insurance in all our global locations for our employees to feel reassured and offer options to look after their health and feel supported.

View Dotdigital's employee benefits
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Dotdigital

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