United States only
About the Role
We’re looking for an experienced Strategy Operations Manager to help scale one of DoorDash’s newest Commerce Platform bets (B2B SaaS) as we take it from its 0 to 1 phase to 1 to 100. This role sits at the intersection of sales, product marketing, and digital marketing—you’ll partner with our sales org to scale our GTM, shape positioning and messaging to resonate with Mx, and fuel growth through marketing and product-led funnels, while owning the PL for net-new restaurants.
You’ll not only define the commercial and growth strategy but also ensure the team hits ambitious targets through disciplined execution. This is a unique opportunity for a builder who’s equally comfortable setting direction, rallying cross-functional teams, and holding a high bar for results as we scale from early pilots to repeatable, sustainable success.
You Will…
- Set and Own Growth Targets: Define ambitious but achievable KPIs and revenue goals; align stakeholders across Sales, Marketing, and Product to deliver against them.
- Launch Scale GTM Playbooks: Build and operationalize repeatable playbooks that integrate product marketing, sales, and marketing to drive growth across multiple markets.
- Shape Product Marketing Strategy: Develop positioning, messaging, and value propositions; partner with Product to translate customer insights into GTM strategy; build collateral and enablement for sales and field teams.
- Lead Sales Initiatives: Partner with Sales and RevOps to design pipeline strategies, support go-to-market execution, and build scalable acquisition and retention motions.
- Drive Marketing Campaigns: Collaborate with Marketing to launch demand generation programs, lifecycle campaigns, and channel strategies that fuel awareness, adoption, and engagement.
- Be the Voice of the Customer: Lead insights gathering across customer segments to refine product-market fit and sharpen GTM strategies.
- Measure Optimize Relentlessly: Own performance dashboards, track progress against targets, and ensure learnings inform ongoing strategy and execution.
- Act as a Builder: Create systems and processes that raise the executional bar while enabling the business to scale efficiently.
We’re Excited About You Because…
- You’re experienced (6–9 years)—with a background spanning Strategy Ops, Sales Strategy, and/or Growth Marketing at a high-growth tech company or startup.
- You’re a target-setter and achiever—you’ve owned ambitious growth goals before and delivered, with a proven ability to translate strategy into execution and results.
- You’re a top-tier operator—able to break down complex problems, problem-solve creatively, and drive a fast-moving cross-functional ship even when circumstances shift.
- You’re cross-functional to the core—skilled at aligning Sales, Marketing, Product, and Ops around shared priorities and motivating teams to deliver at a high bar.
- You have product marketing chops—experienced in crafting positioning, messaging, and GTM launches, and enabling sales teams with the right collateral and tools.
- You’re commercially minded—you understand how to build a pipeline, partner with sales and RevOps, and execute GTM initiatives that drive measurable adoption.
- You thrive in ambiguity—skilled at piloting scrappy experiments, then scaling them into structured, repeatable programs.
- You’re data-driven and outcomes-focused—you use analysis to back strategy, monitor progress, and deliver measurable business impact.
Qualifications
- 6–9 years of experience in consulting, banking, Strategy Ops, with at least 2 years working with sales teams and SaaS products. Experience with Product Marketing and/or Growth Marketing is a plus.
- Proven track record of owning growth metrics, revenue goals, and delivering strong performance against targets.
- Experience driving sales and/or marketing initiatives that resulted in measurable adoption and growth.
- Strong project and stakeholder management skills; able to lead high-stakes cross-functional initiatives.
- Comfort operating in ambiguous, fast-paced environments.
- Experience with product positioning, messaging, and GTM frameworks.
- Advanced analytical toolkit (Excel and SQL required).
We expect this position to be filled by 12/16/25.
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey
Compensation
The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future.
In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.
DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.
To learn more about our benefits, visit our careers page here.
See below for paid time off details:
- For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
- For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.
Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
If you need any accommodations, please inform your recruiting contact upon initial connection.
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