United States only
About the Team
DoorDash is looking for a Strategy Operations Associate to help grow DashPass, DoorDash’s subscription business. We are seeking someone to join our team who can generate insights, conceptualize test new products, and implement experiences that will reach millions of people around the world. DashPass is one of DoorDash’s fastest growing largest products, meaning you’ll have the opportunity to make a big impact on the company at large.
About the Role
As a Associate on the DashPass SO team, you will own the ideation and execution of key strategic initiatives to drive DashPass adoption and long-term growth. The role will focus specifically on optimizing our acquisition funnel, driving strategic growth actions, and developing our go-to-market strategy for key occasions seasonal moments.
You will report into the Senior Manager on our DashPass Growth team.
You’re excited about this opportunity because you will…
- Strategize - Develop sound acquisition strategies using customer-first thinking. You'll identify emerging trends, determine when to scale, and know when it is time to pivot. Take inspiration from real-life use cases to reflect our consumers’ needs and wants.
- Experiment - Own and operationalize data-driven experiments across everything from promotional campaigns to net new in-app creative assets, optimizing for what resonates with our consumers.
- Analyze - Assess the operational and financial impacts of your initiatives, using insights to iterate. You’ll be expected to self-serve the data required, empowering you to dive deep into performance metrics and continuously identify new opportunities to enhance the consumer experience.
- Collaborate - Partner with a variety of teams across Marketing, Product, Data Science, Engineering, and Finance to execute on plans. Launching in-app merchandising for campaigns backed by media and CRM.
We’re excited about you because…
- You’re a strategic thinker and are comfortable manipulating and analyzing data to make decisions. You have experience with SQL and Microsoft Excel.
- You’re able to manage multiple concurrent projects, stay organized, and prioritize your time effectively.
- You have strong cross-functional skills and have experience with projects spanning multiple teams and can align on mutual goals.
- You have a strong attention to detail, the ability to adapt to a fast-paced environment, and the tenacity to solve many disparate problems for multiple stakeholders at once.
- You have 2-3 years experience in operations, technology, consulting, business development, banking, analytics, marketing, high-growth or early-stage startup or related experience.
- You have a Bachelor's Degree in business, marketing, or a related field.
We expect this position to be filled by 12/16/2025.
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey
Compensation
The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future.
In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.
DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.
To learn more about our benefits, visit our careers page here.
See below for paid time off details:
- For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
- For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.
Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
If you need any accommodations, please inform your recruiting contact upon initial connection.
