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DocplannerDO

Backend Engineer

We want patients to find the perfect doctor and book an appointment in the most easy way.

Docplanner

Employee count: 1001-5000

IT and ES only

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We are seeking a talented Backend Engineer to help us architect and build the next iteration of our AI-powered voicebot and chatbot platform. We transform healthcare experiences through intelligent digital solutions.

Requirements

  • Architect, develop, and maintain scalable, robust backend services for voice and chat AI applications.
  • Lead the migration from PHP/HTTP to a real-time backend framework.
  • Integrate 3rd party APIs such as Twilio (voice), WhatsApp, ElevenLabs, OpenAI and others.
  • Implement real-time communication features (websockets, streaming), conversation relays, and advanced voice capabilities.
  • Design, build, and maintain multi-agent orchestration frameworks for AI-powered conversations.
  • Collaborate on CI/CD pipelines, ensure robust monitoring, logging, and operational support.
  • Write clear documentation and support knowledge transfer within the team.
  • Work with AI/LLM engineers to facilitate seamless integration of AI modules.

Benefits

  • 100% remote work
  • Stock options plan after 6 months
  • One extra day off for your birthday
  • Access to iFeel – our mental wellbeing platform

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Mid-level

Location requirements

Hiring timezones

Italy +/- 0 hours, and 1 other timezone

About Docplanner

Learn more about Docplanner and their company culture.

View company profile

We want patients to find the perfect doctor and book an appointment in the most easy way. The patient journey should be enjoyable, and that's why we are always next to them: to help them find the best possible care. Anytime, anywhere.

We also help doctors to better manage their practice and build their online reputation. With our integrated end-to-end solution, doctors are able not only to improve their online presence, but also to devote their time to what really matters: their patients.

Our Values

  • Leave your comfort zone: There were a handful of us when we started. Now there are over 2800 of us on 4 continents. We learn and grow so the company can.

  • Focus on results, not tasks: Just because you are doing a lot, does not mean that you get a lot done. We do a lot of work that makes sense, measure our impact, reach goals.

  • Give feedback now, directly: We know very few mind readers. None actually. We don’t read the minds of our users. We A/B test. We don’t read the minds of each other. We ask for and give feedback.

  • Keep it simple: Right.

  • Do what you love <3 Alright, we work for the money. But once that is out of the way, why do you do what you do? We believe if you don’t see meaning in what you do, you should stop right now.

  • Hustle, hit, never quit: We’ve been through many highs and lows. Both in business and as a team. We are lucky to have a “losing sucks” syndrome. Which we call “hustle, hit, never quit.” And yes, Nike is better at PR with this one.

Employee benefits

Learn about the employee benefits and perks provided at Docplanner.

View benefits

Stock option plan

We give you a piece of the company, you become a partner and have an impact on what’s going on here.

English classes

The possibility to learn English in a very informal atmosphere, with great teachers, in our office, for free.

View Docplanner's employee benefits
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Docplanner

Company size

1001-5000 employees

Founded in

2012

Chief executive officer

Mariusz Gralewski

View company profile

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