Technical Writer

We are looking for a Technical Writer to join our remote-first team. As a Technical Writer, you will collaborate with software developers, product managers, and designers to document new features and upcoming product releases. You will write clear, accurate, well-structured, and consistent technical content from scratch, and use the product, test each procedure and workflow, become an expert user, and provide feedback to the product development teams.

Requirements

• 5+ years of experience in writing technical documentation.
• Proficiency with Docs-as-Code tools and workflows.
• Strong skills in content planning, information architecture, writing, and editing.
• Proven ability to manage competing priorities and deliver high-quality documentation on schedule.
• Experience leading content initiatives and collaborating with cross-functional teams.
• Experience writing documentation for SaaS, developer, and/or DevOps audiences.
• Experience working well remotely within globally distributed teams.
• Experience creating documentation in an Agile development environment.
• Excellent written and verbal communication skills in English.
• Ability to quickly grasp complex technical concepts and explain them clearly to a technical audience.
• A good understanding of programming concepts, preferably with Go and/or Python.
• Working knowledge of HTML and CSS.
• Experience contributing to or documenting open source software projects.
• Proficiency using the command-line Git
• Experience working in start-up or fast-growth environments.
• Familiarity with one or more programming languages.
• Experience working in a start-up environment.
• Familiarity with developer-focused platforms and tools such as Terraform, AWS, Jenkins, Netlify, GitHub, MongoDB, Twilio, and Docker

Benefits

• Freedom & flexibility
• Designated quarterly Whaleness Days
• Home office setup
• 16 weeks of paid Parental leave
• Technology stipend equivalent to $100 net/month
• PTO plan
• Quarterly, company-wide hackathons
• Training stipend for conferences, courses and classes
• Equity
• Docker Swag
• Medical benefits
• Retirement
• Holidays