Chief Technology Officer

Overview

At Digital Harbor Foundation, the Chief Technology Officer (CTO) fills an essential role focused on championing a strategy and vision for leveraging technology to help communities unlock their full potential and flourish. The CTO will support a portfolio of projects deploying novel, cutting-edge technologies to help solve complex social challenges. By building a comprehensive strategy and leveraging a network of thought leaders across multiple sectors, the CTO will help our projects achieve their ambitious goals and serve as a thought-leader in the broader sector. The ideal candidate for this position has extensive experience supporting multiple aspects of product design and is passionate about building a coalition of technical thought leaders to leverage technology to tackle some of society’s most complex social challenges.

Digital Harbor Foundation is dedicated to digital equity for everyone, increasing diversity in the technology sector, and advancing technology innovation for the public good. Driven by our sincere belief that access to opportunity is a basic right, we take bold yet practical actions to support making a better future now. Through a portfolio of projects focused on developing leadership within communities, we support those closest to challenges to take deliberate actions based on a design thinking approach, backed by data analysis, grounded in a practice of collective impact, and driven by a commitment to racial equity.

Education and Experience Requirements

• Bachelors in computer science or related field or 8+ years in executive management in an applicable field.
• Experience designing, developing, and deploying digital products.
• Extensive multi-sector experience is ideal.
• Relevant certifications, such as Cyber Security (e.g. CompTIA Security+, CISSP, CISM), Information Technology (e.g., CompTIA A, Cisco CCNA), or Project Management (e.g., PMP, CAPM, Agile).

Knowledge, Skills and Abilities

• A strong vision for how technology can help communities unlock their full potential
• Passion for bridging the digital divide.
• Analytical and pragmatic mind to balance big-picture strategy and executing details.
• Ability to prioritize and manage multiple projects in a growing and evolving environment.
• Clear commitment and vision for how equity and inclusion show up in organizational design
• Superb written and verbal communication skills.
• Experience and expertise related to application development, infrastructure optimization, mobile computing, data and analytics. In addition, experience in developing/implementing data governance and enterprise architecture is highly desired.
• Flexible, open-minded, and collaborative mindset.
• Ability to successfully work independently, including managing multiple projects and deadlines and proactively identifying and completing tasks.
• Ability to collaborate on informal and formal team-based projects.
• Ability to act as a strategic thought partner in tandem with the CEO and make recommendations that take into account competing needs and priorities.
• A strong understanding of current technology trends, particularly related to the application of technologies to address social challenges.

C-Level Executive Attributes

Reporting directly to the President & Chief Executive Officer, this position is a member of Digital Harbor Foundation’s senior leadership team. C-level leaders are expected to:

• Think strategically and play a strong role in shaping a vision for the organization’s future.
• Develop a plan for how their functional area will support that strategic vision.
• Rally their employees around the strategic vision.
• Prepare their teams to execute on the tasks that help achieve the organization’s goals.
• Persuade, influence, and inspire C-suite colleagues, direct reports, managers, and employees.
• Guide their departments through changes while minimizing the negative impact of disruptions.
• Draw on deep expertise in the functional areas they oversee.
• Effectively delegate management duties.
• Assess their direct reports against key metrics to ensure quality performance and improvement.
• Effectively communicate to a range of managerial and staff employees in various settings.
• Work well with groups in one-on-one settings to help create the corporate culture.
• Emulate the traits and behaviors valued by the organization’s leadership.

Additional Notes

This is a full-time, fully remote with occasional in-person meetings at the Digital Harbor Foundation office as needed to fulfill the responsibilities of the position.

Role and Responsibilities

Technology Strategy & Leadership

• Develop and manage a strategy for leveraging cutting-edge technologies to solve complex social challenges.
• Help Digital Harbor Foundation recruit projects and social innovators who are interested in using technology to solve the most pressing social challenges.
• Provide comprehensive technology support to Digital Harbor Foundation projects to empower them to achieve their ambitious goals.
• Advise the President & CEO on current technology trends and opportunities and represent Digital Harbor Foundation at external events and in meetings with external stakeholders.
• Translate between strategic thinking and detailed planning, with the ability to manage ambiguous and unstructured problem sets.
• Collaborate across the organization to create the most effective, efficient, and impactful solution that utilizes Digital Harbor Foundation content, systems, tools, and technologies.
• Coordinate with Digital Harbor’s senior leadership team to ensure full use of Digital Harbor systems and infrastructure.
• Find opportunities for external engagement that demonstrate Digital Harbor Foundation’s thought leadership.

Technology & Data Management

• Champion a vision and strategy for Digital Harbor Foundation’s internal technology infrastructure.
• Directly manage the Manager of Technology Systems, who is responsible for the day-to-day operations of Digital Harbor Foundation’s technology infrastructure.
• With input from Digital Harbor Foundation’s Board of Directors, design and deploy a comprehensive set of technology policies.
• Design and deploy internal systems that support the work of Digital Harbor’s Impact Studio, a shared services team that provides back office, accelerator, and advisory support to Digital Harbor Foundation projects.
  • Ensure that our information architecture is appropriately suited to our needs, including regularly reevaluating the overall needs of each internal team.
  • Advises on identifying, purchasing, and implementing new technologies.
• With the support of the Manager of Technology Systems, develop a comprehensive technology training program to ensure all employees are able to fully utilize the technology tools they have access to.
• Oversee all aspects of technology and data risk and compliance, including:
  • ensuring that Digital Harbor Foundation’s technology infrastructure and systems are compliant with all applicable laws and regulations;
  • managing all aspects of data governance, including data retention and backup policies; and
  • building and implementing the appropriate safeguarding for all Digital Harbor Foundation data.
• In collaboration with the Chief Operating Officer, improve operational management systems, processes, and best practices through the use of technology implementation.
• Continuously seek to understand and improve how each end-user interacts with our systems, staying current with industry trends and best practices for designed user experience systems.
• Collaborates with designers to identify opportunities for program data to drive understanding and improve systems and user experiences.

Other Duties

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.

Compensation

Compensation for this full-time position is $140,000 to $185,000 annually, commensurate with experience.

Digital Harbor provides a best-in-class comprehensive set of benefits to support the team. All regular, full-time employees are eligible to receive:

Health Benefits & Insurance

• Carefirst Blue Cross Blue Shield - Health, Dental, and Vision Insurance (100% of the premium paid for employees and 85% of dependents)
• Pre-Tax Health Savings Account (HSA) (with $365 monthly employer contributions)
• Pre-Tax Flexible Savings Account (FSA)
• Paid Accidental Death & Dismemberment (AD&D) Insurance
• Paid Short-Term & Long-Term Disability Insurance
• Paid Basic Life Insurance
• Supplemental Voluntary Life Insurance (Employee, Spouse & Dependent Children)
• Total Pet Plan and Supplemental Wishbone Pet Insurance
• Employee Opportunity Program (EAP) - Health and Wellness
• Wellness Reimbursement Program

Retirement

• 401k Retirement Plan (with 6% matching)

Paid Time Off

• 15 Days Paid Time Off Per Year
• 20 Days Paid Time Off Per Year (after 3rd Anniversary)
• 25 Days Paid Time Off Per Year (after 6th Anniversary)
• 16 Paid Holidays (14 common plus 2 flexible holidays, including Dec 25 - Jan 1)
• Paid Bereavement Leave
• Paid Parental Leave for Moms and Dads (two weeks after first year)

If our mission and vision align with your personal values, please apply!

A cover letter outlining your qualifications for the position along with your resume is required. Interviews will be conducted virtually.

Digital Harbor is an equal opportunity employer.